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Hotwire Saved Us $296 At The Beverly Hilton This Weekend

Go To The Hotel's Web Site Where: 9876 Wilshire Blvd [map], Beverly Hills, CA, United States, 90210
March 8, 2010 at 9:15 AM | by | Comments (2)

You already know that we love Hotwire long time. But we’re of the “if something’s worth saying, say it again” school, hence we’re going to tell you about our latest bargain.

We were in LA this past weekend and were in need of somewhere to stay on Saturday night. Yes, Saturday, the night before the Oscars. Yes, in LA. No, we had little chance of finding anything to suit our budget. Or so we thought.

Miraculously, Hotwire, as ever, came up with the goods. We wanted to be in Beverly Hills to increase our chances of sharing the elevator with celebs, and found a 3.5 star for $124, or a 4 star for $129. Cross-referencing with www.betterbidding.com, we worked out that the 3.5 star could either be the Andaz (yes, 3.5 stars seemed odd to us too) or the Crowne Plaza. The 4 star was almost certainly the Beverly Hilton (the only one with a tennis court and golf course on the listings). Seeing as we wanted to avoid the Groan Plaza, we plumped for 4 stars.

Sure enough, it was the Beverly Hilton. The cost? $129. Including taxes, $154.05.

Obviously we also checked how much it would be to book through Hilton direct, and although we’re used to amazing Hotwire deals, we weren’t prepared for this – it was showing as $375 without the tax. And in fact, when we arrived, we were upgraded to a deluxe room, worth $425. So we saved $296. Think how many things that could go towards?*

*Actually, in our case it’s going towards a traffic ticket that we incurred getting to the hotel, but we’ll warn you about that tomorrow, along with a full review.

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Return to » Hotwire Saved Us $296 At The Beverly Hilton This Weekend


Hotwire Hotel Star Inflation

I purchased a 3 star hotel through Hotwire Hot Rates this week for the first time. I checked Hotel.com, Expedia, and Orbitz, I discovered that it was listed as a 2 1/2 star (As of today 1/24/11 Orbitz has it listed a 2 star) . I have screen shots of each site to prove the star ratings. I called customer service about the difference. I pointed out the star rating difference on the other sites. They checked it out and saw that it was different but refused to refund my money. I made it clear that I wasn't getting my money's worth but they refused to give me fair treatment. All the conversations were polite but very unhelpful and each reason given for a refund was met with "Hotwire policy" explanations. I spoke to the supervisor Carl (badge # 1213) two times. I was polite and reasonable about the complaint and provided proof of the star rating difference. Use with caution! Happy Traveling
t8937 on July 24, 2011 at 10:23 AM #Permalink

Hotwire Hotel Star Inflation

I purchased a 3 star hotel through Hotwire Hot Rates this week for the first time. I checked Hotel.com, Expedia, and Orbitz, I discovered that it was listed as a 2 1/2 star (As of today 1/24/11 Orbitz has it listed a 2 star) . I have screen shots of each site to prove the star ratings. I called customer service about the difference. I pointed out the star rating difference on the other sites. They checked it out and saw that it was different but refused to refund my money. I made it clear that I wasn't getting my money's worth but they refused to give me fair treatment. All the conversations were polite but very unhelpful and each reason given for a refund was met with "Hotwire policy" explanations. I spoke to the supervisor Carl (badge # 1213) two times. I was polite and reasonable about the complaint and provided proof of the star rating difference. Use with caution! Happy Traveling Hotwire Itinerary: 5090426857
t8937 on July 24, 2011 at 10:25 AM #Permalink

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