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Fort Lauderdale's Doubletree Suites Wants To Know If You're 'Big Or Little'

Go To The Hotel's Web 
  Site Where: 2670 East Sunrise Boulevard [map], Fort Lauderdale, FL, United States, 33304-3206
March 19, 2010 at 11:04 AM | by | ()

Here’s a hotel service story we’re still scratching our heads about. We recently booked a suite at the Gallery One Doubletree Suites in Fort Lauderdale. We were in town for a wedding, sharing a room with friends, so requested a suite with two queen beds and a pull-out sofa bed. Easy peasy. Things only got weird when the front-desk clerk asked us if our fellow guests were “big or little.” Huh?

Even though it was after 3 p.m., our room wasn’t ready, so the clerk was trying to find us an alternative. As he typed away and made faces at his computer screen, our conversation went a little like this:

Clerk: Are they big or little?
Us: What? The people?
Clerk: Yes.
Us: Um…
Clerk: So I can find you the right room.
Us: Uh, well, we’re all adults. Two are short, and two are average?

We had no idea if he was talking about height or—don’t look now, Kevin Smith—weight, but either way we found the question baffling. Do they make longer beds for tall people at the Doubletree? Did he think we could fit three little people in one bed? To save some confusion and get into our room faster, we simply said, “Can we just have a room like the one we booked? Two queens and a sofa bed?”

Indeed, that was easy enough and we were soon in our fairly normal looking 2 x queen suite.

We recommend the hotel for sharing with friends, but we still can’t tell you what big or little really means.

Has this ever happened to you? Are hotels moving towards a fat-people policy in line with the airlines? Got any ideas what this was all about? Share them with us in the comments below!.

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