The Surrey Hotel Promises 'Considered Moments' For Its Guests

September 21, 2009 at 10:27 AM | by juliana | 0 Comments

Welcome to our regular Monday feature, Pitch Your Hotel, where we let hoteliers, general managers and other hotel execs tell us on-camera what makes their hotels so different from all the rest. And believe us, the competition is fierce these days. So sit back, relax and listen to them explain why their hotels are worthy of your hard-earned dollars or rewards points.

Last week, we attended an event for the soon-to-open Surrey Hotel on New York's Upper East Side. But this was a little different than most "Getting to Know You" parties.

For starters, the event was held in Beverly Hills so that West Coast folk could get a more intimate look at the hotel without having to fly to NYC. The party was also held at the Cartier store on Rodeo Drive which might seem a little presumptuous but if you recall, the hotel plans on having a Cartier Closet in its lobby.

This exclusive retail space will offer guests the chance to buy smaller luxury items that they may have forgotten to bring with them such as cufflinks and sunglasses. (Yes, regular Cartier prices will be charged here.)

At the party, guests floated in between the Cartier display cases to learn more about The Surrey Hotel and its offerings while sipping on champagne and nibbling on appetizers from Cafe Boulud by Chef Daniel Boulud, which will be open at The Surrey. All in all, it was a classy and intimate affair. The same kind of experience The Surrey hopes to provide to its guests.

We were able to grab a few minutes with Brad Wilson, Chief Operating Officer of Denihan Hospitality Group, who told us what the well-heeled guests can expect when The Surrey hotel opens on October 15th.

Since The Surrey is located on the Upper East Side, competition from the old storied luxury hotels like The Carlyle, The Pierre and even The Plaza will be fierce. We asked Wilson why should guests take a chance on this new kid on the block? He told us The Surrey will have everything that guests look for in a traditional hotel but it will have a more "modern personality."

Guests can also expect a high level of personalized service as part of what Wilson calls, "considered moments," where the hotel customizes its experiences for the guests. And of course, the luxe amenities found inside the hotel will leave the guests impressed by this new "creative and current" luxury hotel. Duxiana linens, Pratesi robes and pillow menus are just some of the in-room treats.

The Surrey will soft-open on October 15th with room rates starting at $629 a night for a grand deluxe salon room with a king bed.

Watch the video above to learn more about what The Surrey Hotel is all about.

HotelChatter

Select a Destination:

Tags: Pitch Your Hotel / Hoteliers That Matter / Hot Hotelier News / Interviews / Denihan Hospitality / 10 Hot NYC Hotel Openings / → All Tags