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The W's 'Congress of Cool' Gets Some Partisan Reviews

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  Site Where: 515 15th St Nw [map], Washington, DC, United States, 20004
September 16, 2009 at 9:44 AM | by | Comments (2)

It’s been two months since the doors swung wide at what's arguably DC’s most hyped hotel opening of the year — the W, duh — so we thought we’d check back in on the swirling review chatter, especially now that people are talking about the hotel itself and not just the rooftop POV bar.

Over at TripAdvisor, it’s registering with a 68% approval rating. Not too shabby. But true to DC form, people seem to be awfully partisan when it comes to the Congress of Cool, making reviews range from scathing to glowing.

We’ll start on the, well, nasty end of the comments. Under the header “Worst Trip Ever,” TA member mdrNyc posted the most recent review (Sept. 13), summing things up short and, er, bitter: “We stayed 3 days at the W. During that time never did I feel like a customer, I will never stay here again. I have stayed at hundreds of hotels in my career, this is by far the worst experience, If you would like more details, let me know.” We would like to know more details! Pray tell.

Just four days earlier, user DreamtripperTexas had a quite different experience. “We were treated like royalty from the minute we pulled up to the front door. The staff was sooo accommodating,” DreamtripperTexas gushes. Seems our Texan friend’s family got upgraded to a suite, so we guess that would make us all warm and fuzzy too (particularly considering how snug the standard rooms are).

Have you stayed at the W DC? We’d love to hear your take!

Comments (2)

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My W DC stay

I'm going to have to agree with latter.  I just stayed there this past weekend and was treated very well.  And it must be hard for the staff because it is quite scene at night.  I had no trouble with my very late check-in on Friday night despite the trendy crowds and was even up graded.  The location is fantastic and the room was sexy-cool and the bed was sooo comfortable. I would stay there again in a heartbeat.

My W bar trip

Great view, ok drinks, bizarre-looking waitstaff for DC though--overdone makeup, bit of an attitude.

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