We were told at check in that the minibars were down in the rooms, but if we wanted anything minibar-esque, we could just call down to the lobby and they’d bring it right up. We felt a bit awkward about calling down for M&Ms, so didn’t try this out.
Back to the room - the bed was great (after we ditched the odd-smelling pillow – see below), there was a sexy white leather headboard stretching up to the ceiling and a floor-to-ceiling mirror opposite the bed to make us feel a bit less lonely as we sat in bed working. We particularly liked the flowery chairs by the window, but were less convinced by the carpet – being monochrome, it wasn’t technically fugly, but it could probably have done without a pattern.
We had a bit of trouble connecting to the WiFi on our Mac, but with the help of a friendly service guy on the phone, we got it fine.
What We Liked
For the most part, staff were chatty and fabulous. The only two we had an issue with were the girl in the bar who failed to take our order for a whole half hour before we left (our neighbours spent that half hour asking where she was as well, but they were pretty drunk, so at least she must have served them earlier on). And the guy at check out who, when we came running in to grab our stuff a whole two minutes late, sniffed that he’d just saved us from being charged for a late check out. That we found pretty ridiculous.
But the Bliss toiletries made up for it. They even included facewash, which we found beyond the call of duty.
What We Didn’t Like
The open plan bathroom – we don’t see the point of sliding doors. They make us feel exposed – what’s wrong with a proper door?
Also, when we laid our head down on one of the top pillow cases (the blue branded ones), we got a faint whiff of someone else’s greasy hair. Please, W, say it’s not just the white ones you wash every time. They’re not cushions. They’re pillows!
Finally, parking at $30 and internet at $10.95 is too much. Wifi is free in the lobby (sorry, “living room” – we were corrected on this) so it’s pretty unforgivable to charge for it in the rooms.
Poor service aside, the rooftop Whiskey Blue bar has a pretty funky setting – there’s an inside part and two terraces, one with tables and bar stools, and one with couches overlooking Atlanta. We have no idea what the drinks are like, though, seeing as we never got as far as looking at the menu,
For the money we paid for it, this was more than worth it. If we were going to pay full price, we’d probably give the Palomar a whirl for our next visit. But if we ended up here, we definitely wouldn’t be unhappy.