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All Is Well: Four Seasons' Concierge Services Aren't Changing

False alarm, kiddies (or so we're told): Four Seasons is not, in fact, phasing out its concierge services, as we'd speculated yesterday — it was apparently just a rumor.

A rep for Four Seasons says:

Just to clarify, under no circumstance is Four Seasons "phasing out" the Concierge service in our 82 properties worldwide. We have fully-trained Concierge staff at all of our properties who will continue to perform this vital function for our guests.

Four Seasons pioneered company-wide Concierge service back in the early 80’s and we understand how valuable it is to our guests. In fact, in our guest satisfaction surveys, our Concierge services continue to rank as one of the services that our guests are most pleased with.

So there you have it. Under no circumstances. Interesting.

Still, let us know if you see any evidence to the contrary — we're always lookin' for dirt.