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What Not to Say to Crazy Hotel Workers

July 9, 2009 at 8:50 AM | by amandak | 3 Comments

The passive-aggressive mob we know as the Crazy Hotel Workers is always giving us useful tips on how to be a significantly-less-annoying hotel guest. We can only assume that if we take note of some of these rants and do our part to irritate the staff less, we'll probably get better service — so here are some of their recent pearls of wisdom to absorb and take to heart:

· When you see a deal for pets (or the hotel staff ask if you've got a pet with you) don't ask if your husband/child counts as a pet. Apparently they've heard it before. And it wasn't even that funny the first time.
· Don't ring down to reception to complain that the coffee is too hot. You're not going to get a multi-million dollar settlement out of it.
· If your TV isn't working, that's reasonable grounds for complaint: but if the only reason you want the staff to come immediately to fix your cable up is so that you can watch the Home Shopping Network, you're better off keeping the broken TV (and your viewing habits) to yourself.

Crazy Hotel Workers have also been irritated recently by guests who asked for a bunch of extra shampoos (for their long hair) or who call down for an extra blanket at four o'clock in the morning, but we think these complaints are at least half-way legitimate — we can imagine making them ourselves. Whatever happened to the customer being right, guys?

3 Comments

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  1. twedrosm

    HotelChatter Member

    If U don't like it... LEAVE!

    As a service industry, I think that it is absurd for hotel workers to complain.  Be happy to have a job in this tough economy!  Anyway, when they are on vacation, I'm sure they tell lame jokes as well.
    July 9, 2009 at 8:09 PM
  1. chwgmjay

    HotelChatter Member

    CrazyHotelWorkers...

    I'm Jay, one of the members of the CHW management team...

    I just wanted to make a comment on behalf of our members...

    It's not that we don't love our jobs, most of us do... CHW is a place for us to vent/get help/network/etc. It's like us standing around the watercooler talking about what's happened lately.

    July 17, 2009 at 12:21 PM
  1. chwgmjay

    HotelChatter Member

    CrazyHotelWorkers...

    Right... because no one else in any other industry complains about their jobs?

    Trust me, most of us love our jobs and just use CrazyHotelWorkers to vent to people that are going to understand our plights and/or be able to offer insight into how to best handle our issues.

    July 17, 2009 at 12:23 PM

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