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Park Hyatt Shanghai Is Serious About Its Service and Its Toilet Lids

Go To The Hotel's Web 
  Site Where: 100 Century Avenue, Shanghai, China, 200120
June 5, 2009 at 9:12 AM | by | ()

Allegedly the highest hotel in the world, the Park Hyatt Shanghai (which takes up the 79th to 93rd floors of the Shanghai World Financial Center) isn't just amazing for its high views and dizzying heights. It's also one of those hotels that's found all kinds of small and not-so-small ways to make it stand out from the crowd.

For one, the service is intense. And we mean intense in a good way — as in, there's a lot of it. Every floor has a 24-hour housekeeper and they'll greet you when you arrive, help you unpack and get your first cup of Chinese tea brewing. Apparently there are 750 employees for the hotels 174 rooms. Yep — quite the ratio.

According to a recent review by Toronto's Globe and Mail, the Park Hyatt Shanghai is also good at including technology and gadgets that are actually useful and not impossible to use. There's free WiFi (just as there should be), cordless phones, a DVD player and heated flooring in the bathroom. But there's one piece of technology that the reviewer thought was going too far, and in fact got listed as the only negative of their whole hotel experience:

A toilet lid that lifts of its own accord may be more service than is needed.

More than we need? Actually, we're thinking that could be a great way to avoid leaning over and lifting up the toilet lid, although we're wondering what kind of command we have to use so that it does actually lift. We love technology for lazy people.

[Photo: LitteMay]

Archived Comments:

Park Hyatt

My favorite chain. Incomparable service standards, particularly housekeeping. Can't wait to check out Shanghai.

can't be

I doubt their claim about being the best hotel in the world, since theyre still so new. Let's see what they call themselves in a few more years, when those toilet lids start malfunctioning. Free wifi is a nice touch though; I'll give them points for that.