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What To Do About Your Michael Jackson Concert Hotel Reservations

June 26, 2009 at 4:09 PM | by Jenna | 1 Comment

In case you've been living under a rock, have not touched the Internet, gone near a TV, newspaper or another human being, you have heard the incredibly sad news that Michael Jackson, the King of Pop, passed away yesterday.

As you know, he was set for a "This Is It" comeback run this summer, with tons of concerts scheduled in London at the O2 Arena. Hotels in the area were offering MJ-themed packages (and, even without the packages, lots of people were still booking hotel rooms around the concerts).

But now what?

According to The Guardian, you don't really have any out-of-the-ordinary options if you booked a hotel for an MJ concert (or booked an MJ concert package):

Whether or not you can get your money back depends entirely on the individual hotel company's policy and terms and conditions.

"Some hotels say if you cancel within four weeks then you won't be charged anything for the rooms, others might say you'll be charged something, or, if you haven't given enough notice, you may have to pay the hotel bill in full."

Reservation staff at the Novotel London Excel, close to the O2, say they will not be able to offer refunds to customers who have pre-paid for rooms but they will be able to postpone their booking to another time.

But if you simply reserved a room and did not pre-pay, your credit card will not be charged and your reservation will simply be cancelled.

[...] The Hilton in Canary Wharf is due to make an announcement on Monday to customers with reservations for Michael Jackson.

If you booked a package that included MJ concert tickets, you "should be able to apply for a refund from the company that sold you the package." According to the Guardian, Lastminute.com (who was offering MJ packages) is currently "negotiating to secure refunds for its customers and says it will contact those affected individually." So, um, they're workin' on it.

But bottom line: don't expect to necessarily get loopholes for those hotels you booked for the MJ concerts unless it was a package deal or something — you probably won't get any exceptions to the standard cancellation policies.

[Photo: Wallpapers.net]

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