HotelChatter

The first review, a five-star one, comes from someone in town for business in lower Manhattan, who decided to try something new by staying off the island. After mistakenly being issued a room with people already in it (been there, done that), the guest heads to a suite with a view and balcony over the Hudson. It is then that they start with the critique of the details:

I was disappointed by the comfort of the living area sofa in the suite. It was made of stiff leather that wouldn't make it an idle spot for a afternoon nap. The bed in the bedroom was fantastic as always. The suite had a separate shower and tub along with a 1/2 bath in the living area. The suite was quite possibly larger then some NYC apartments! The on site gym was state of the art and had a partial view of the Hudson. I do wish this hotel had a pool, it seems like it would really fit well with the property.

We feel the same way about the pool. Also awarding the hotel another five stars is the second reviewer, a former resident of Hoboken back in town to visit friends. She had more room readiness drama:

From the valet to the front desk, the friendliness of the staff was overwhelming. Though we were disappointed our room wasn't ready they were very accomadating [sic] in handling the situation and our bags.

So far, so good, W Hoboken. Keep stunning everybody with your views and perhaps they'll just as easily forget hiccups at check-in. Just please make sure to remind guests that taking a taxi from Manhattan will cost more than $40 because of tunnel tolls and general New York taxi driver stubbornness.