HotelChatter

From a link provided in our Flickr pool, we surfed over to TripAdvisor to find the same hotel maven had posted a few more pics of the place — including the gem above. All in all, the property was "a big let down." The deets:

Due to extensive use of wood in both floor, furniture and decor and also due to the lack of refurbishment and maintenance, the villa suffers from wear and tear extensively and it is not even 3 years old. Look closely and there's evidence of wear and tear everywhere. Wood chipping off badly from furniture as if infested by termintes. Scratch marks on panels. It just doesn't feel "luxurious" anymore.

And oh, no, that's not all.

To make things worse, the housekeeping is also extremely sloppy. Notice dirt and stain everwhere. Dirty glasses, stained furniture and worse (and the one that pushed me over the edge), a straw of human hair stuck in a comb, courtesy of the previous occupant. For the price charged which is rack rate exceeding USD1000++ per night, this is totally not acceptable. Upon my complain, the resort waived the F&B charges and promised to send me a "free night" certificate as compensation but that never came. Think they just don't bother after making the token apologies.

To be fair, the common areas and views are indeed beautiful. Service wise is just OK, nothing special. However, given the villa condition and the sloppy house keeping, it's totally not worh it. Fortunately, we pay a discounted rate and only stay one night. Avoid this resort, there are much better choices in Bali.

Oh, ew. Finding a human hair. Gross. Really, really gross.

Have you had a different experience at the Bulgari Bali? Got a different Bali resort to suggest to us? Get to talkin'.

[Photo: lyh1]