HotelChatter

Doc Searls says:

Wi-fi at the OMNI is terrible. Once in awhile I’ll get a good wi-fi signal, but then it goes away. Sometimes the speeds are good (up to 5Mb up and down), then: nothing. I arrived last Friday night. When I told the front desk about it, they said they were aware of the problem, and were working on it. Meanwhile they woud try to find me a “wi-fi bridge”. Never used one of those.

May never, either, because they never got me one. “All of ours are loaned out,” they told me a few minutes ago. When I pressed the woman behind the counter for hope that the problem would be solved, she told me “we’ve taken it all the way up to the manager.” My message for that manager: this is unacceptable. For many customers, especially during shows like SXSW, Internet access is as essential as a working shower.

It's true. Denying bloggers their Internet connections is a dangerous game, Omni. Dangerous. They probably won't riot or anything, but they will certainly blog about it later.

On the bright side, he adds, "for what it’s worth, the OMNI is excellent most other respects. Very comfortable beds. Good shower. So, if you don’t care about the Internet, I recommend it." Oh, but we do care about the Internet.