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The Avalon Still 'Green' When It Comes to Service

Where: 455 SW Hamilton Court [map], Portland, OR, United States, 97239

What's a hotel got to do to stand out these days? Certainly being a green hotel—even if you are the tenth LEED-certified hotel in the United States—isn't much of a cache anymore; at least that's how it seems to be when we check in with Portland's Avalon Hotel and Spa.

Because environmentally-friendliness aside, it's service that matters, and judging from certain reviews on TripAdvisor, it appears not much has changed from our stay at the Avalon a little over a year ago.

Then, we found it to be "relaxing, romantic…though their maid service needs to improve," a sentiment echoed in more recent reviews. "It's really quite nice…[but] service leaves a bit to be desired," says one. "Service was reasonably efficient…I might stay there again if the price is right or place improves," reads another.

So while it's great to be tuned into the green movement--and have a relatively affordable rate of $155--you might want to also check in with your customers every once in a while.