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Hotels That Twitter and Twitter Well

January 14, 2009 at 12:00 PM | by Jenna | 7 Comments

It's not just Marriott that's been busy sending out updates all over Twitter Nation. These days, a pretty sizable group of individual hotel properties have set up their own Twitter accounts to get in on the action, and many of them are doing killer jobs of utilizing the microblogging platform to tweet everything from room renovations to staff movements to rate specials (and sometimes more stuff that nobody cares about — but that's all part of the beauty of Twitter, right?)

Rob over at Resideo.com has scoured interwebs to find dozens upon dozens of worldwide hotels using Twitter, and he's put together a list of all of them — organized by location — to help you pack your follow list with your favorite spots.

Some of our favorite hotel Twitter-ers from this list, chosen because they're updated frequently with useful info for guests (like discounted rates and package options) and each one interacts with other Twitter users:

· The Iron Horse Hotel, Milwaukee
· The Charles Hotel, Cambridge, MA
· Hotel Murano, Tacoma, WA
· Post Ranch Inn, Big Sur

Of course, some of the hotels on this list have completely inactive or entirely useless accounts — it looks like some of these heard from an Internet-savvy staffer that they should set up "one of those Twitter things" but have yet to take any steps to figure out the site or the system. A couple examples: Gramercy Park Hotel and Hotel Teatro.

And, er, make sure you get with the program and follow the HotelChatter Twitter feed while you're at it.

[Photo: Influential Marketing Blog]

7 Comments

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  1. HHotelConsult

    HotelChatter Member

    wow post ranch?

    Yeah.... ummm... we will get better at it.  You can lead a horse to twitter, but you can't make them twit.  I have been operating 4 hotels plus some other peripheral accounts.  It is great, it is a full time job.. and I have demonstrable ROI from interceding in guests searching for hotels and contacting them directly.  Not marketing... just saying, "can I help?".

    As for Post Ranch.. thank you.  Today I was waxing existential about weather.  That place is so great... my goal is to twitter from the infinity pool full time.

    hhotelconsult
    http://www.hrabaconsulting.com/blog

    February 11, 2009 at 3:40 PM
  1. brysauce

    HotelChatter Member

    Edit and Update

    Hotel Murano is actually in Tacoma, WA. Weird, I know. Also they should qualify for extra points by utilizing Twitter as promotion by offering a free night stay to the first caller. (Winner: brysauce!) Very cool.
    February 11, 2009 at 5:27 PM
  1. HHotelConsult

    HotelChatter Member

    brysauce

    I get nervous being so overt on twitter with marketing tactics.  I think it could cause problems if not handled as well as you have, brysauce.  The community is very opt-in, and very wary of feeling marketed to.  

    I sort of just act like an online concierge.  I haven't thought of any witty labels for it yet, so feel free to help.  e-concierge, concierge ver 2.0, etc?

    haha... but good show on the first caller.

    February 11, 2009 at 8:11 PM
  1. HHotelConsult

    HotelChatter Member

    I am going to say....

    There are a couple hotels I think do really well.  There actually quite a few.

    http://www.twitter.com/deerhurstresort

    http://www.twitter.com/cavallopoint

    http://twitter.com/ironhorsehotel (and their background is dreamy)

    http://www.twitter.com/passportresorts

    http://www.twitter.com/allisoninnspa

    http://www.twitter.com/stanfordtinn

    By the way....

    my work acct
    http://www.twitter.com/hhotelconsult

    and my news / industry feeds
    http://www.twitter.com/thehotelshotel
    http://www.twitter.com/foodbevfeed

    February 11, 2009 at 8:29 PM
  1. HotelTalk

    HotelChatter Member

    The Lists :: Hotels Using Twitter

    A few more for you all! :)

    The List :: Hotels Using Twitter
    http://www.twitpwr.com/dEh/

    Canada:: Hotels Using Twitter:
    http://www.twitpwr.com/eek/

    UK :: Hotels Using Twitter
    http://www.twitpwr.com/ebG/

    Hope our resources on our site www.HotelTalk.me helps you all out.
    Andrew

    May 6, 2009 at 7:36 AM
  1. adamjwallace

    HotelChatter Member

    And don't forget...

    The Social Media Hub of New York, the Roger Smith Hotel.

    http://www.twitter.com/rogersmithhotel

    May 15, 2009 at 4:01 PM
  1. taxidesign

    HotelChatter Member

    Trident Hotels

    One of the first hotels in India to be on twitter, in fact i think its the only hotel http://www.twitter.com/tridenthotels
    July 10, 2009 at 8:11 AM

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