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Hilton Garden Inn Trains Employees Via PSP Game

by Jenna | January 12, 2009 at 11:56 AM | 1 Comment

Okay, so we're not sure whether this is some sort of comprehensive official training program or just something that supplements training programs to add a little bit of fun and dorky excitement, but Hilton Garden Inn has designed a PSP game for employees called "Ultimate Team Play" (officially, the name of the game is supposed to be in all caps — if that gives any indication of how intense and serious this game is meant to be).

Via Kotaku, the official description:

ULTIMATE TEAM PLAY puts the player in control of key Hilton Garden Inn hotel roles including front desk, housekeeping, maintenance and food service. As players roam the virtual hotel they interact with guests as they would in the real world seeking to perform their jobs in specific ways to improve customer service scores using a unique scoring system that drives all brand service assessment for hotels that are part of Hilton Hotels Corporation.

Yeah. It's no Halo or Call of Duty or whatever, but surely someone out there is into this, right? And it probably beats scavenger hunts and pop quizzes during formal training.

Some gamers, however, see a bit more potential for excitement in the game and have delicately inquired over at CityPages about whether a somewhat notorious incident at HGI Minneapolis that involved some sort of employee orgy happens to be incorporated into the game anywhere. How lovely. Um, we don't think that's what they mean by "team play."

[Photo: Matthew J. Stinson]

  1. This beats the way I was trained

    lets just say that when the auditor doesn't show up, somebody is pulling an inpromptu allnighter.

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