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Dear Hotels, We Wanna Know...What's In Your Box?

Where: Mexico

September 24, 2008 at 3:58 PM | 3 Comments

That's the Magic Box at Las Brisas Acapulco.

Finally, a new hotel service trend that doesn't involve personal shoppers, bath butlers, dog walkers or preferential treatment for celebrities. There's isn't even any VIP access involved.

No, this new service trend taking root in Mexico is quite simply a Room Service Box. At Acapulco's very plush (and recently revamped) Las Brisas the room service box is called a "Magic Box" because a continental breakfast magically appears there every morning of the stay. Also, the box is pink. We love it already.

Likewise, Marquis Los Cabos does the same using what they've dubbed "private niches." (Is it just us or are these boxes kinda naughty-sounding?)

We've also been told that General Manager Ella Messerli is a former Las Brisas Acapulco staffer who obviously knows a good idea when she sees one. In fact, the room service box is getting so hot that, dare we say it, even all-inclusive companies like Secrets Resorts are catching on and building suites with "Secrets Boxes." (Ok, that does sound dirty.)

So how do these room service/magic/secret boxes work? Simple. Like this: Each box is built into the wall, next to the entrance to the room, and features a door of its own within the room and another outside the room.

Other than the daily continental breakfasts, these clever cubby holes also allow guests to order room service without ever having to deal with the whole rigmarole of the room service guy coming in, placing the tray on a surface that we've hastily cleared of the daily newspapers they've been providing us with, all before he "introduces" us to the cheeseburger we ordered 20 minutes ago. (And in some cases, makes us feel pressured about that "Additional Gratuity" line on the bill.)

Instead, we can order a pot of tea in the morning so that it's delivered right we get out of the shower and--voila!--it's still hot!

Really, it's the little things that keep us happy.

[Photo: SarahL]

3 Comments

  1. juliana

    HotelChatter
    September 24, 2008 at 5:18 PM




    This might be TMI

    but with these magic/secret boxes you can totally "answer" room service without your pants on!

  1. patricksw

    HotelChatter Member
    September 24, 2008 at 7:14 PM




    new?

    hardly. las brisas has been doing this since the days when people actually went to acapulco. this is -not- a new thing. and the breakfast they put in your box is kinda gross. think like a honeybun and a rank pot of coffee. the fresh flowers they put in your pool each morning are much more exciting. p.

  1. Stan

    HotelChatter Member
    September 25, 2008 at 7:56 AM




    Or THIS might be TMI

    but with these magic/secret boxes you can totally "answer" room service without your pants on!

    Pretty much every room service server in the world will tell you face to face contact doesn't keep people from answering the door pantsless.

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