Where to stay when you leave.
Alchymist Residence Nosticova in Prague Misses Opening Date; Leaves NewYorkology A Little Frazzled
7/02/2008 at 3:22 PM
Tags: Tablet Hotels, Hotel Booking Sites, Hotel Booking Tips

Our good friend Amy over at NewYorkology wrote to us this morning to share some nerve-wracking, last-minute, unplanned changes to her travel plans to Prague.
It turns out the Alchymist Residence Nosticova has not completed its reconstruction, despite taking reservations on its website as recently as a week ago.
Since Amy booked through Tablet Hotels, the boutique hotel booking site is doing their best to relocate her. However, such a change the day before she's due to take off has not made for easy pre-trip organization.
Here's the original email from Tablet:
The reconstruction of new-faced Alchymist Residence Nosticova is not finishing as quickly as it could but will probably not be ready on time of Your arrival and we can not allowed to not provide to our clients all the comfort and services as we can in our sister Alchymist Grand Hotel and Spa.
Both hotels are near by on the same side of the river Vltava in Mala strana and our sister hotel Alchymist Grand Hotel and Spa is ready to welcome Your client with all the conditions, same rate, free internet use, health Club, restaurant and much more....
Please, accept our apologize for this change but we can not help the situation. We hope you will be satisfied in Alchymist Grand Hotel and Spa....
Amy told us she was pretty confident Tablet would relocate her to a better or comparable hotel digs with the same specifications. While the Alychymist Grand Hotel is a "kick-ass" backup, she needs a room that will sleep three people. Hopefully, that will open up for here there.
Still, we don't think that this is a story that's going to end badly. Amy mentioned that she had even been talking to a customer service rep from Tablet Hotel back in December and January to help her find a suitable accommodation since she was traveling with children.
Her biggest fear was having a roll-away bed in the hotel room that blocks off half the room and makes it impossible to move around.
Anyhow, the Tablet rep at the time was great, and we even talked about the possibility that the Nosticova wouldn't be ready in time for our trip. But I knew they were a sister property to Alchymist so I was fairly confident we wouldn't be pushed out into the street if the original hotel wasn't open for business.
We'll keep you posted on how this all worked out for Amy but it just goes to show: never underestimate the power of talking to a real live human on the phone about your hotel reservation.
As for the hotel's actual opening date, we don't know. They are advertising rooms open in July and August for 156 Euros a night. But we wouldn't take that chance.
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