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Where Hotels Be Testing Their Shizz

April 29, 2008 at 9:15 AM | by | ()

Was this ToteVision tested in a storage facility in New York before you turned it on? Probably.

The NY Times has a look inside some of the test rooms that hotels set up before they actually open a hotel or before they begin to offer a new technology or service.

There's the Room X inside the Marriott Courtyard at the University of Delaware which is testing every high-tech guestroom gadget imaginable. There's also the Westin Chicago River North which we learned was a test center for the jet lag therapy program.

But other hotels are testing their shizz out too. Hyatt Place built an entire test hotel in Scottsdale, Ariz. The James Hotel Chicago has a test site in Queens while Kimpton Hotels use the wine hours in the lobby (usually 5 to 6pm every night) to "supplement research on what guests want." Aha! We knew there was a catch to free wine.

We also know that Aloft and Element Hotels, the newest brands from Starwood, have a test site/warehouse in God-knows-where upstate New York.

But these test sites aren't really necessary. You can always go the route of Thompson Hotels which open the rooms as soon as humanly possibly, even if exterior and interior construction needs to be finished, thus undergoing trial and error while giving guests a cheap rate for being the guinea pig.

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