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Pitch Your Hotel: Tim Dixon of The Iron Horse Hotel

4/02/2008 at 5:52 PM
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Hotelier. The word is so romantic, so eccentric, so...French. However, run-of-the-mill real world hoteliers don't always live up to the etymology.

Always looking to bring you the most pertinent information on the worldwide hotel scene, we figured when we found hoteliers that were worthy of the French pronunciation of the word, we would let them speak to you directly. Besides, before you dropped a bunch of cash to stay at someone's house, wouldn't you want to get to know the owner a bit? Exactly. We, always oh so full of ourselves, are calling this series Hoteliers That Matter and we are sitting down with these hoteliers and letting them tell you, straight from their mouths to web ears, what you need to know about their hotels.

Tim Dixon is new to this hotelier profession. A rather successful real estate developer in Milwaukee, Dixon has made the leap to the hospitality industry with the Iron Horse Hotel and what a leap it is.

The Iron Horse hotel is set to be the first modern luxury boutique hotel geared towards high-end motorcycle enthusiasts. It's a place where bikers can have all the modern comforts they are used to as well as have a place to hang their boots and helmets at the end of the day. And since it's located across from the upcoming Harley-Davidson Museum, it was a no-brainer Dixon says as to what the theme of the hotel should be.

However, Dixon also doesn't want the Iron Horse Hotel to be pigeon-holed as a motorcyclist's hotel. Rather he sees the hotel as a place where a different kind of road warrior--the business traveler--can also enjoy a modern luxury hotel stay. Apparently Milwaukee is lacking in such hip places to spend the night.

Yesterday, we showed you a sneak peek of the rooms at the hotel which will open sometime in July 2008. After the jump, we quiz Tim Dixon on how this all got started.

HotelChatter:
Tell us about the Iron Horse Hotel. Why the motorcycle theme? Was it because of the proximity to the Harley-Davidson museum?

Tim Dixon:
I want to clarify that it's not a Harley hotel or a motorcycle hotel. It's a luxury boutique hotel. The thing that makes the hotel fun in terms of design and services is the motorcycle component. But yes, the Harley-Davidson museum was a factor. We know that 350,000 people a year will be heading to the museum which means we will have to accommodate them.

HotelChatter:
We're curious about this high-end motorcycle enthusiast culture. Who are these people and what do they do?

Dixon:
Their average age is about 40. They are college-educated, affluent, married. On the weekend, they just like to put on leathers and pretend to be someone different.

HotelChatter:
So how will the Iron Horse Hotel cater to both these types of guests and the business travelers who want something more than an extended stay or a big-box hotel experience?

Dixon:
Well, we can't have a bellman standing outside in a redcoat and tails. Nor can we have them dressed in leather jackets and boots. So we are making sure that everything in our hotel can accommodate both the business traveler and the hog enthusiast.

In fact, the plan for our lobby came from a focus group of managers of Harley-Davidson dealerships. And there was a woman there who said the Iron Horse should also think about female business travelers. She said, "If you are truly going to be both, then I better be comfortable walking through your lobby in my dirty buckle boots and my heels."

So we're keeping that in mind. We aren't going to have polished marble floors but we aren't going to have cobblestones either. The food is not going to be roadhouse sloppy joes nor are we going to have white linens on the tables.

HotelChatter:
What was your inspiration for the look of the Iron Horse Hotel?

Dixon:
When we started thinking about this hotel, we went to New York where we checked out like 20 hotels in two days. We saw the Ws, all the Schragers, and even Hotel QT. What I liked the most was probably the Soho Grand. The place has the same architectural bones. The Iron Horse is actually being built from a 100-year-old warehouse and that's what the Soho Grand felt like.

HotelChatter:
So what's it like being the new hotelier on the block? Any challenges?

Dixon:
To me, a boutique hotel is the perfect marriage of entertainment and real estate development. I know and love buildings and throw great parties. Boutique hotels need to be experiential and visually exciting; the Iron Horse Hotel will be all of that.

HotelChatter:
One last question, what about the noise from all the motorcycles that come on through?

Dixon:
We have an acoustic engineer testing things out and we have an in-depth sound abatement program. I'm confident that business travelers will be comfortable here and not even know they are across the street from the Harley-Davidson museum. Of course, I would expect some guests to understand that there will be some engines revving during their stay.

Still, I envision this place as a place where motorcyclists ride up to the hotel and find two female business travelers are chatting out front and some little old ladies are dining at the restaurant inside. This mix is going to make for some great people watching.

Hotel Reviews:
The Iron Horse Hotel

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