Finally, A Successful Check-In Kiosk Attempt
Hotel check-in kiosks have never quite taken off the way that airport check-in kiosks have. Indeed, the hotel's versions of easy check-in have been labeled "dust collectors" in the past and we've read a ton of reports that these things just don't work.
Well, maybe that is about to change.
We checked into the Hyatt Regency Denver (aka the headquarters hotel for the DNC this summer) over the weekend and upon walking into the lobby, a greeter immediately ushered us over to the machines (pictured above). Before we could protest, the greeter urged us to give the kiosk a try.
It was incredibly easy. We simply swiped the credit card that we used to book the room and the touch-screen process went very similarly to the airport check-in. We selected a king bed and even joined the Hyatt Gold Passport program.
Interestingly enough, we booked the room via Priceline and not directly through the hotel. But that didn't matter here. The greeter also informed us that they have had the machines since the hotel opened in 2005 and they have had no problems with them. Could this be the start of a new life for the dust collectors?