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Guard Your iPods at the Raleigh Hotel

Where: 1775 Collins Avenue [map], Miami Beach, fl, United States, 33139
February 13, 2008 at 10:05 AM | by | Comments (2)

We love The Raleigh Hotel in Miami Beach so we were pretty disheartened to hear from a recent guest who claims their iPod was stolen from their room.

Hotel Maven Texan44 recounts what happened:

Lock all belongings up when you leave the room...

My boyfriend and I had an overall pleasant experience at the hotel besides the event of his new 80G iPod being stolen from the room when we went out for dinner. The hotel staff did nothing other than suggest that we file a police report (what will a police report do for a stolen iPod?).

The manager didn't offer to credit a night for the hotel or offer anything to makeup for the incident (two hotel workers had entered our room when we were gone - 1. person who restocked mini bar and 2. person who turned down our bed).

If you stay here, lock all possessions in your safe and remember to take your iPod off the iPod dock on the nightstand.

This is really upsetting but we guess you have to treat your iPod like a laptop or a valuable piece of jewelry and put it in the safe. But then again, have you seen this video? Hint: It involves a paper-clip. And if you like to lock your belongings in a Ramada safe, then definitely don't look at that video.

Got any hotel safety tips for your fellow hotel guests? Put 'em here.

Comments (2)

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Re: Guard Your iPods at the Raleigh Hotel

That sucks dude. As a hotel insider, I don't recommend leaving valuables lying around anytime you stay in a hotel, or travel anywhere for that matter. I do, however, question whether our Texan friend is ABSOLUTELY sure the ipod was lost in her room, and not misplaced elswhere. Maybe it was left at the beach, or you had a couple of mojitos at the bar and...  9 times out of 10 when guests complain of "stolen" items from their room, the items turn up as being simply misplaced, or elsewhere in the room. It's a natural reaction to instantly assume "someone stole it," but it's usually not the case. Believe it or not, hotel employees value their jobs more than your ipod. Worse still, many guests don't even appologize after accusing employees of theft... one audacious guest of mine, after finding her "stolen" cash and passport in her room, went so far as to accuse the housekeeper of moving the items from one suitcase to another.

I once met a security officer who worked with Cunard lines on the QE2, which is filled with very wealthy, and very old guests. These cruisers often travel with plenty of valuable jewelry, and failing short-term memory. Everyday they would complain that the cabin steward "stole their diamond earings." Now, on a boat in the middle of the ocean, and with a security team like Cunard's, stolen items won't go far. Also, if an employee were caught doing something bad, Cunard would drop them off at the next port without pay, no matter how far from home. Needless to say, after turning over the room from wall to wall, the diamonds always showed up.

Dear guests, please take care of your valuables, and be absolutely positive before you accuse hardworking hospitality employees of theft. I'm not saying theft can't ever happen, just that it doesn't happen even remotely as often as people think.


Re: Guard Your iPods at the Raleigh Hotel

I agree, its very easy to accuse staffers when you could have just misplaced whatever you are missing. I always try to give the benefit of the doubt. I also know that bigger hotel chains have extensive training programs for employees and they cover the whole missing/stolen items thing intensely.

That said, I try to travel with as little stuff as I can. That means, one pair of earrings, one necklace, one stack of bracelets--usually the cheap Forever21 stuff so if I lose it, it's not a big deal. And I try to bring my laptop with me when I leave the room, although that can be a pain. But still better than someone stealing it!

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