A Holiday Hotel Story to Warm Your Heart

When our friend told us this story, we just knew we had to share, because it's stuff like this that takes the chill out of a cold, cold day.
One night, while on business in Huntington Beach, CA, our friend* proceeded to get absolutely wasted, lose her wallet and arrive at her hotel a sobbing, disoriented mess.
It was in this state that the front desk of the Hyatt Regency Huntington Beach Resort & Spa came to her rescue, calling every bar she had been to that night in search of her wallet, even calling the airline to see how she could board the plane for her flight home sans ID. (The wallet eventually showed up, fully intact, courtesy of that night's cab driver—more warm and fuzzy feelings!)
Somewhat less distressed, but no more sober, our friend was nicely escorted to her room by the hotel's GM, so that he could personally ensure she arrived there safely.
Turns out, this story isn't all that unique for the hotel, drunken antics aside. We did some digging on TripAdvisor, and sentiments of the staff being "extremely friendly and helpful" are tossed around quite a bit.
Really folks, is there a story more full of holiday cheer than that?
*No, this not one of those "my friend = us" stories. We've certainly been that drunk before, but we could never afford to stay at a $275-per-night hotel.
[Photo: Sylvain Leprovost]
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