W Hotels NY Coffee Pricing Miffs Web Entrepreneur
W Hotels is having a tough time with the Web 2.0 leaders of late. First, Nick Denton calls W San Francisco a "complete shit hole." Now, Jason Calacanis is taking an unnamed New York W hotel to task for charging him $2.80 for an eight ounce drip coffee.
Today when I left the W Hotel in New York I hit the coffee bar in the lobby for an eight ounce cup of coffee. I thought they gave this for free to their customers (paying $400 a night), but they don't. So, I went to pay for my eight ounces and the women told me $2.80 to which I told her "really?!" She said yes, I said "that's abusive. That's $1.30 more than Starbucks!" If you coffee is twice the price of Starbucks--the kings of abusive pricing--you're really abusing people.
I left the coffee at the counter--after I had put in milk and sugar--in disgust. Come on W Hotel... be NICE to your customers, don't abuse them.
While Jason didn't say which W he was at, our guess is the W Union Square. We highly doubt it was the Times Square W, and if he paid $400 for a room at the old W on Lex, well, he should be reading the best and worst W hotels thread.
Related Stories:
·Where is the best W Hotel?[HotelChatter]
·Abusive Pricing at W [Calacanis.com]
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