Chicago Hotel Scene: The Park Hyatt
This week we will be looking at some Chicago hotels, largely because we realized that we have New York, Miami, Los Angeles and San Fran well-covered but really nothing on the Windy City. If you have a question about the city's hotel scene, send it our way and we'll investigate. Even better, if you have hotel recommendation, we wanna hear it.
We stayed at a Park Hyatt for the first time in February and we're pretty sold on this luxury arm of the Hyatt hotel brand. So when we noticed there's a Park Hyatt Chicago, we had to check out how this hotel was doing.
Thankfully, the hotel is doing much better than the city's two W Hotels. The reviews are solid, the rooms are luxurious with killer views (see above) of the water tower and Lake Michigan, there's a fitness center and pool, a hip bar NoMi and the location is killer--right on Michigan Avenue near plenty of restaurants and shopping.
Even more importantly, the staff is extremely service-oriented, so says one guest:
It appeared that each definitely bought in to the customer service concept and their attitude reflected it. From the doorman, to the bellman, to the front desk, to the waiters, to the housekeeping staff and to the maintenance staff, I was always addressed by name and each seemed that fulfilling my needs was the most important duty they had at the moment.
Now, being a Park Hyatt the rooms are a tad expensive with the Grand Deluxe rooms starting at $585 a night. But there's some good news, the hotel takes AAA discounts and Hyatt.com offers a special web rate. And one reviewer said he was able to book a terrace room (on the third floor with private patio) for $400 a night. Also, you can try our How To tips on snagging a luxury hotel room.