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Trouble Brewing for The East Houston Hotel

Go To The Hotel's Web Site Where: 151 E Houston St. [map], New York, ny, United States, 10002
November 1, 2007 at 3:02 PM | by pbb | 1 Comment

Read the Hotel East Houston's response here.

We put out the call for your reviews of the East Houston Hotel, and so far, it doesn't sound like much of a winner. HotelChatter member LinkMan lived a bad experience vicariously:

Some family members recently made a reservation through their website and were faced with three different cancellation policies (two variations on the website itself, and a third drastically different one in the confirmation e-mail), none of which were correct according to the guy who answered the phone when they called to clarify.

And that's not all. Member luciferbumps chimed in, too after calling up the hotel:

These guys are boneheads...Good thing this place is only 40 rooms, any more and their heads might explode.

We looked on TripAdvisor to try to find some good news, but the hotel doesn't seem to be listed. Nor is it on many other websites out there. You can dig up some photos of the hotel on Flickr, where the lovely roof can't make up for the comically small rooms.

If you'd rather skip all the drama, the East Village Podcasts Blog is offering you some floor space "East Village style" for just $149 a night.

[Photo: East Village Podcasts]

Related Stories:
· Room and Roof Photos [Flickr]
· East Houston Hotel Has Its First Unhappy Guests [HotelChatter]
· First Look Inside the East Houston Hotel [HotelChatter]

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  1. JTI

    HotelChatter Member

    Re: Trouble Brewing for The East Houston Hotel

    During our 3-night stay for my brother-in-law's wedding, my Best Buy gift card disappeared from a pile of reciepts, store frequent shopper cards, and such that I had taken out of my wallet and left in the room.  I realized I didn't have it anymore after we had already headed home.  We found out from Best Buy that it had been used at a Best Buy in Queens that I've never been anywhere near.  The hotel didn't seem to care that their employees are thieves when we called them about it.
    Our room was pretty decent but tiny, with red wood and interesting wallpaper, and a great view north to midtown over the buildings across Houston.  The room my in-laws stayed in (somehow a more expensive room) was dark, dreary, had no wallpaper and visible drywall patches, a view of the side street, and a closet built so that you had to turn sideways to squeeze by to reach the other side of the bed.  The picture on the flat screen TVs in both rooms looked like they were picking up broadcast TV with rabbit ears somewhere out in the country.
    February 13, 2008 at 2:31 PM
    #Permalink

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