Bad Rate :: Luxury Pretention in the D.R. at Paradisus Palma Real
[Ed. Note: This is the Bad Rate in our Good Rate/Bad Rate feature. This screenshot was taken was on January 9, 2007 and is subject to change. Enjoy.]
If you want to go upscale, there are several all-inclusives in the Punta Cana area of the Dominican Republic where the food is a notch up, the liquor is not bottom shelf, and the staffers are fluent in English. Then there are those who just charge more and put a nice sheen on things. You can spend $158 per night for a couple at this week's Good Rate--Allegro Punta Cana--or pay $525 a night for a garden view room at Paradisus Palma Real.
The complaints on TripAdvisor are more entertaining than the typical ones your read for this kind of hotel (musty rooms, clueless staffers who can't fix problems, and ho-hum food).
The rooms have a "master switch" that turns all power off...and I mean ALL of it; lights, fans, clocks, etc. So, whatever you do, do not flip the middle light switch next to the bed or you will spend the next two hours trying to figure out what went wrong.
Butlers barely speak english and are basically a waste- -they stand there and jabber away about the property but they don't do anything and you need to keep tipping them.
My 11 year old turned on the bathtub jets and it shot water across my whole room, soaking down my bed. Don't do that.
The other negative comments mostly revolve around indifferent service, ocean-front rooms that get downgraded on a whim, and a major language barrier. If you're going to deal with these problems--common in this region--then go get a place where you're not paying a premium for supposedly better service.