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WiFi Hell

WiFi Hell: Millenium Harvest Hotel

September 29, 2006 at 11:16 AM | 0 Comments

Millenium's Harvest Hotel in Boulder, Colorado openly admits that they charge for guestroom internet access. What they fail to mention however, is that the internet won't work.

Blogger Ross Rader from Toronto found himself wasting hour upon hour trying to get work done in his room to no avail. He goes so far as to claims the hotel just isn't for business folks:

First off, the Millenium isn't a business class hotel. They have a lot of great amenities, but they don't go out of their way to make life easier for business users. There's lots of noise in the hallways, what seems like a five minute walk just to get to the front desk and no taxi stand out front (although I understand that dependable taxi servce basically doesn't exist in Boulder).

Most aggravating is the shitty internet access. They insist on charging me $10 per day for access, but the quality is really awful. For the first day, it wouldn't work at all. Typically, the front desk staff was clueless about how to fix the problem and I was very quickly escalated to the real operator that contracts with the hotel. It took them a bit, but they eventually dispatched "a local technician" to the hotel to fix the server. When I got back to the hotel that evening, everything was working fine. Hopefully they don't try to charge me for the first two days of service because I ain't paying.

Related Stories:
· Ross Rader [Random Bytes]
· Millenium Harvest Hotel Reviews [TripAdvisor]