HotelChatter

Hotel Hell / Disney Hotels / → All Tags

Disneyland Hotel's Roach Problem

Where: 1734 S. Harbor Boulevard [map], Anaheim, CA, United States, 92802

[Ed. Note: Disneyland may be the original Disney Theme Park but Disney World will always be superior in size, amount of rides and better lodging. A writer for  Mickey News recently stayed at the Castle Inn and had the following experience.]

We had the misfortune of staying here late this past January for one, very long, night! [The room]was on the fourth floor of the hotel and they only had 2 elevators that were in constant use by the cleaning staff, guess they like to ride them because they sure don't do a good job of cleaning the rooms!

We didn't have a lot of time in the room as the party was about to start at the park and we wanted to get there so we didn't inspect the room very well. Big mistake! When we returned after the party it was almost 11PM and everyone was tired. We found bug carcasses on the bathroom counter as well as dust all over the room. When pulling down the covers of the bed I happened to launch a roach on one heck of a thrill ride and sudden stop as he hit the wall on the other side of the room.

This little roach must have requested the family suite as well since we found a few members of his family climbing up walls and running around on the floor.

The next day, we spent another 10 minutes waiting for the elevator ride down to the ground level and again, the cleaning staff was having fun riding up and down the elevator.

My overall rating of this hotel would be an F! It was dirty, bug filled and the staff has no idea what customer service is! If this is the only place that has rooms when you are going to Disneyland sleep in your car!

Roaches are bad but at least this place wasn't full of sex offenders like some other Disneyland hotels.

Related Stories:
· Castle Inn reviews [TripAdvisor]
· Happiest Place on Earth for Sex Offenders [HotelChatter]