HotelChatter

Guadalajara Hotel Reviews / Mexico Hotels / Boutique Hotels / → All Tags

The Real 'Anytime, Anywhere' Service at Villa Ganz

Where: López Cotilla #1739, Guadalajara, Jalisco, Mexico, 44140

[Ed. Note: All good things must come to an end as Hotel Maven Tim Leffel learned when he had to pack up his things and say goodbye to supreme service at the Villa Ganz in Guadalajara. Enjoy.]

No matter how much a luxury chain hotel touts its pampering it's hard for the big boxes to compete on personal service with a small boutique hotel.Witness Villa Ganz in Guadalajara, Mexico. "We don't really have breakfast hours," the front desk clerk says. "When you wake up, when you're hungry, you just tell us what you want. Seven in the morning? Noon? It's okay with us."

It doesn't stop there though. That breakfast can be in a breakfast nook, on a terrace, or next to flowering bushes in the garden. Heck, they'll probably let you sit on the stairs eating a muffin if you really want to---and they'll refill your coffee with grace. With a bit of advance notice, the chef will whip up dinner and they'll serve it at a spot of your choice on the premesis, with a nice tablecloth and candles.

Now try telling the front desk at a 400-room hotel that you would like private breakfast service for two at a lone table in the garden---and you don't want to pay extra for it either. The answer probably won't be "My pleasure!"

Villa Ganz is part of the Mexico Boutique Hotels group, a collective of interesting inns and small resorts with character scattered around Mexico. Its nine suites are in a grand 1930s home lovingly decorated with antiques and quality crafts from around the region. Some rooms are shower-only, but all come with plush robes, turndown service, and the usual amenities. Rates range from $200 to $260, the latter being for master suites with CD players and whirlpool tubs. Reserve number 14 or 15 for French doors opening to a garden view. All rates include breakfast---anytime, anywhere.

Related Stories:
· Villa Ganz reviews [TripAdvisor]