Our wake up call was at 6am and we immediately headed down to the business center to tap into the WiFi, which was not only a paid service, but also failed to work.
After an hour on the phone with tech support, we headed to the Mandalay's sorry excuse for a business center where we logged on for $10/half-hour and had a construction crew working directly beside us.
The topper? Just try waiting for an elevator at the Mandalay. Let us know if you get one in less than twenty minutes, because our experience was crowded, slow, almost non-existent elevator service.
How did the staff react to all of these issues? Indifferently. One staff member told me "there are 3,000 rooms in this hotel, and we are 110% full, you are lucky they [the staff] didn't ship you off to the Luxor."
The Mandalay Bay Resort comes with a big price tag, and at least on this trip, wasn't worth it. Do yourselves a favor and drop down a little more cash for THEHotel, or drop a little less cash and go elsewhere.
Oh, and let us know if your stay differs from ours, or if the Mandalay attempts to fix some of these service issues.
· Mandalay Bay Resort Reviews [TripAdvisor]
· Ever Gazed at the Las Vegas Strip...from a Urinal? [HotelChatter]