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Good Charlotte

Where: 895 West Trade Street [map], Charlotte, NC, United States, 28202

What does it take for a truly average hotel experience to become a memorable one? Good service.

Ostensibly, the Double Tree Charlotte Gateway Village is what it is. A clean, decent hotel in the middle of downtown Charlotte. However, business travel manager Byron Gittens went out of his way to get us anything and everything we needed, leaving us feeling good about the Double Tree and Charlotte.

Byron poured us lemonade, offered us extra cookies, and willingly gave us directions. He even refused a tip--not sure why, maybe he was demonstrating Southern hospitality.

In any event, at the Double Tree Charlotte you will have to pay $9.99 for the Internet, $9.00 for parking, and the room temperature will go from tropical to polar all in a matter of minutes. On the contrary, you will get a clean room in a great location, and if you are as lucky as us, top notch service.

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