Safe Insurance Makes You Feel Like A Knob

October 7, 2005 at 3:02 PM | by | ()

Barry Williams, but not Greg Brady, let's us in on a convo he recently had with a Front Desk Clerk at an unnamed hotel.

Here's a conversation I had recently with a front desk clerk at a 3 1/2 star, internationally branded hotel:

Me: "But I never used it!"

FD Clerk: (looking very manufactured in his reply)
"Yes, I know, the charge is for insurance only sir - not for using it, we charge extra for that..."

Me: "But I didn't ask for it!"

FD Clerk: "Sir, there's a sign right here and it's been here on the front desk forever. You should have seen it when you checked in. There's nothing I can do about it..."

Me: (trying to look younger and bigger) "Well, I don't think that's right..."

FD Clerk: (peering around me) "Can I help you, miss?"

With all my years of hospitality knowledge, that's the only rebuttal I could muster.

"Well, I don't think that's right...?!!" Boy, did I feel like a knob!

I had just given Mr. Smartypants front desk commandant over a thousand smackaroos for a few nights stay and he was still going to sting me $2 each night for "Safe Insurance". Not for actually using the in room safe, mind you. Just the insurance.

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·   Conversation with a Front Desk Clerk [Hotel Online]

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