Survey Says: Bad Wifi = No Stay
Most travellers would not return to a hotel where the wi-fi internet service was unsatisfactory, according to a survey of regular hotel users across North America.
Return? How `bout we won't even show up in the first place.
A recent Jupiter survey confirms what we all know, as a hotel proprietor, you must remember that when you install your WiFi service, your hotels brand reputation is at stake.
Yeah, let us give you the lowdown, without shelling out for a big fancy survey:
Kimpton properties = Good, free WiFi Service
Marriott properties = WiFi with lots of charges.
Any questions.
More than half of hotel guests questioned would not stay in a hotel again if they were dissatisfied with the wi-fi internet service provided and a quarter of respondents would tell co-workers, friends and family.
We should add: Remember to tell us what is going on at hotels out there, your hotel stories help us set the record straight.
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