HotelChatter Annual WiFi Report 2013: International

HotelChatter's 2013 Hotel WiFi Report :: Where It's Free :: Where You Pay :: Loyalty Programs :: International Hotel WiFi :: U.S. Hotel WiFi :: FAQ :: Infographic


The international hotel WiFi scene is, thankfully, now filled with more instances of free rather than pay. Most improved for 2013? London where you can choose from a wide range of hotels with free WiFi, even the swanky Ritz Hotel! Here are more of the Best and Worst International Hotel WiFi experiences, based on our travels, and those of our readers from May 2012 through April 2013.

OPUS Vancouver: Free!
ALT Toronto: Free!
Shangri-La Toronto: Free!
Ritz-Carlton Montreal Free! (In a Ritz-Carlton, no less!)

Trump Ocean Club: Free!

Costa Rica
Mal Pais: The internet is free, but you need to hike from your casita to the open-air lobby to log onto the network. When you do, the WiFi is as up and down as the local rodes.

Brickell Bay Beach Club: Extremely confusing policy. The WiFi is free in the lobby but in-room it's $5 for one hour and $10 for one day. If you try to sign on by the pool, it's $10 for one hour and $20 for 24 hours. And that's only for one device.

The Atlantis Resort: Everything has a price at The Atlantis Resort in Nassau and that includes WiFi. The service is $19.95 a day and does not work resort-wide. It was also unreliable at time. There is a free option at the Library where you can get a max of 15 minutes/day on the public computers. Gee, thanks?


Hotel El Aguamiel: Free!

The Aubrey Boutique Hotel Santiago: Free!

Hotel Monasterio, Cusco: Free!


The Andaz Amsterdam: Free!
Amsterdam Conversatorium Hotel: Free!
The College Hotel: Free!
Grand Amrath: Free!
CitizenM Hotel Amsterdam Schipol Airport: Free!

Boscolo Budapest: Free!

25Hours Hotel: Free!

InterContinental Westminster: Free!
The Ritz London: Free!
South Place London: Free!
Indigo Tower Hill London: Free!
The Mayfair London: Free!
MyHotel Chelsea: Free!
High Road House: Free!

Sofitel Le Grand Ducal Luxembourg: Free!

Hotel de Las Letras: Free!

Hotel Jules: Free!
Hotel Beauchamps: Free!
Mandarin Oriental Paris: WiFi in the rooms is free for a short period of time but beyond that it will cost you €15 ($20) per day. It's actually a heinous charge considering that rooms start at €875 ($1,150) a night.

Mina A Salam, Jumeirah: Free!
XVA Hotel: Free!
Grand Hyatt Dubai: Free! (But only if you book directly through them.)


Anantara Resort Seminyak: Free!

Sofitel So Bangkok: Free!
Hotel Muse Bangkok: 427 THB or $14.50 USD a day.

The Quay Hotel Phnom Penh: Free!

Marriott Beijing Wall: $19.50US (120 CNY) a day.

Hilton Singapore: $27 USD a day but being a HIlton property it's free for HHonors Gold and Platinum members.

Sheraton Saigon: $10 USD a day.

Emporium Hotel Brisbane: $19.95AUD a day.
The Observatory: Formerly pay (around $35AUD) under Orient-Express Hotels but now that it's a Langham Hotel, the WiFi is blessedly free!
Park8Hotel: Free!
Sofitel Sydney Wentworth: $14.95 USD a day.

Gold Coast
Hilton Surfer's Paradise Gold Coast, Queensland: $29.95 AUD a day.

Park Hyatt Melbourne: $29 AUD a day.
Novotel St Kilda Melbourne: This one is a doozy. Here's what a commenter told us about the WiFi offerings:

Service is intermittently fast, intermittently slow. But they're charging me $10 for a 2 hour window from first logon (just a window in which I have the opportunity to go online, NOT total time used billed by the minute) with a cap of 30 MB (yes, you read that right, megabytes) before they start throttling it. If I'm really a glutton for punishment I can pay $27.95 for a 24 hour window and a cap of 100 MB befor they start throttling it. If I want to get rid of the throttling, they're going to charge me $0.10 per MB to keep downloading at slightly less than sucky speeds past the cap. I've been online for half an hour and I've used up almost 8.5 MB and all I've done is check out the Slashdot main page, do two google searches for "worst hotel wifi", find this site, and set up an account to post this comment.

Have you logged on in a hotel recently? Let us know your Best and Worst Hotel WiFi Experiences Here.

HotelChatter's 2013 Hotel WiFi Report :: Where It's Free :: Where You Pay :: Loyalty Programs :: International Hotel WiFi :: U.S. Hotel WiFi :: FAQ :: Infographic