http://www.hotelchatter.com/ Hotel Reviews, Hotel Ratings, Hotel Openings en-us Copyright 2008 - SFO Media 2008-11-22T05:17:21Z HotelChatter HotelChatter http://www.hotelchatter.com/images/hcwhite.jpg http://www.hotelchatter.com/tag/Hotel%20Service http://www.hotelchatter.com/story/2008/7/18/111754/405 <![CDATA[<p><img src="http://www.hotelchatter.com/files/11725/2986_18_b.jpg" class="imgborder"><p>We don't know about you, but the only time you'll catch us in a bathing suit is when there is a large body of water around. Otherwise, it's cover-up city. Matthew McConaughey we are not. <p> Evilly, the <a href="http://www.hotelchatter.com/hotel-reviews/Clarendon+Hotel+And+Suites/ian/207184"><b>Clarendon Hotel and Suites Phoenix</b></a> seems to be playing on this weakness with another of our weaknesses: free stuff. Through the end of the summer, the hotel is offering <b>Bikini Check-In</b>, where guests who check in wearing a bikini, swim trunks or a Speedo receive a $20 credit for poolside service, room service or use at the hotel's Mexican restaurant. <p> One look at The Oasis, the Clarendon's swimming pool with underwater speakers, massaging water jets, 50-person Jacuzzi, sun jennm 2008-07-18T11:44:23-05:00 http://www.hotelchatter.com/story/2007/11/29/10102/466 <![CDATA[<p><img align="right" src="http://www.hotelchatter.com/files/1425/thm_logo.png" class="imgborder"><p>On Monday we published the <a href="http://www.hotelchatter.com/story/2007/11/26/141441/62/hotels/Introducing_The_Thompson_Hotels_Map"><b>Thompson Hotels Map</b></a>, to track the aggressive growth of <a href="http://www.hotelchatter.com/tag/thompson%20hotels"><b>Thompson Hotels</b></a>. We questioned whether or not Thompson would be able to provide the high level of customer service needed when you pay Thompson prices as they rolled out multiple hotels at the same time. <p>We all know certain Thompson hotels have had some customer service issues in the past, but when we heard from <a href="http://www.hotelchatter.com/tag/stephen%20brandman">Stephen Brandman</a>, the Thompson Hotels co-owner, the other day we began to wonder, is Thompson fast tracking so many new "lifestyle" hotels in 2008 because they are aggressively and successfully addressing guest services?<p><img align="right" src="http://www.hotelchatter.com/files/admin/sbrandman2.jpg" class="imgborder"><p>Brandman, who oversees all of Thompson Hotels operations including staff HotelChatter 2007-11-29T10:13:37-05:00 http://www.hotelchatter.com/story/2007/5/31/231122/103 <![CDATA[<p><img src="http://www.hotelchatter.com/files/3930/E__espadilla.jpg" class="imgborder"> <p>Picture this deja vu scene. You leave in the morning from one room, come back in the afternoon to another, and everything looks <i>exactly</i> the same, including where you left all your stuff. <p> <p>This was the scene at the pleasant <a href="http://www.hotelchatter.com/hotel-reviews/Hotel+Playa+Espadilla/local/610"><b>Hotel Playa Espadilla</b></a>, in the Manual Antonio Reserve and surfing beach area in Costa Rica. As our group left for a rafting trip in the morning, one couple mentioned that the air conditioner in their room was making a noise like a freight train and they wanted to move to a different room. "No problem," said the man at the front desk. "We will arrange it for you." Thinking they would deal with it when Tim L. 2007-06-01T12:06:08-05:00 Search HotelChatter string http://www.hotelchatter.com/search/