HotelChatter - Tag: Hotel Pillows

Would You Trust A Hotel That Recycles Its Pillows?

ASchechter — 2011-12-28T09:17:02-05:00

<![CDATA[<img src="http://www.hotelchatter.com/files/61268/gallery_545_image_5103.jpg" class="top">Forgive us if we're way behind on this, but we just learned about a machine called the Pillow-Vac, which looks kind of like a photocopier but instead of toner and ink, it gets filled with down clusters and feathers. Designed to clean and "renovate" old pillows, the Pillow-Vac literally eats up all the dust-filled, germ-ridden, lumpy innards, sifts out the crap, and then spits everything back out into a pristine, fluffy new "ticking" (the technical term for the shell of a pillow). Pretty neat, huh? We were tipped off to the whole world of pillow rehabilitation by <a href="http://www.hotelchatter.com/hotel-reviews/Hilton+Concord/ian/112866">Hilton Concord</a> in San Francisco, who just announced their own multi-million dollar renovationincluding brand new sustainable programs, like cold-water dishwashing,

New York: Pillow Talking With Affinia's New Chief Comfort Officer

ASchechter — 2011-10-18T10:31:28-05:00

<![CDATA[<img src="http://www.hotelchatter.com/files/61268/CCO___Christina_Denihan.jpg" class="top"><a href="http://www.hotelchatter.com/tag/Affinia%20Hotels">Affinia Hotels</a> is still on track to be the hotel leader of all things cute (here's a refresher: <a href="http://www.hotelchatter.com/story/2011/9/21/205223/947/hotels/Completed+Renovations+Mean+Cupcakes+At+Affinia+Manhattan">cupcakes</a>, <a href="http://www.hotelchatter.com/story/2011/8/11/194345/538/hotels/Affinia+Manhattan+Feeds+Our+Hotel+Toy+Frenzy">toys</a>, and <a href="http://www.hotelchatter.com/story/2011/7/13/182951/143/hotels/New+Rooms+Blossom+At+The+Affinia+Manhattan">flower-painted</a> walls). Yesterday, the group launched its newest customer service initiative, the Tender Loving Comfort Movement (that's TLC to you), which uses behavioral science to anticipate exactly how guests want to be treated, and what treats to treat them with. The brand's new Chief Comfort Officer (that's CCO to you!), Christina Denihan, was on hand last night to show off the new "comfort cart," which is available starting today in all the Affinia hotels during a trial period, in which guests can try any of its amenities for free. We chatted with Denihan

Hong Kong: Twelve Kinds of Fancy Pillows, and We Went for Functional

JetSetCD — 2010-12-09T13:17:36-05:00

<![CDATA[<img src="http://www.hotelchatter.com/files/6193/PillowMenHK.jpg" class="top"> Remember that horrible <a href="http://www.hotelchatter.com/story/2010/12/8/10378/8362/hotels/Paid_Hotel_WiFi_Needs_to_Die_a_Fast_But_Still_Painful_Death">hotel room Wifi</a> surprise of $16.70 per day from yesterday? Well obviously we paid it, because otherwise we wouldn't have been able to put it up on the 'net. Moving on from paid hotel WiFion of least favorite things to see after entering a roomwe find one of our most favorite things to see in a room: a pillow menu. How the same hotel that charges so much for WiFi can have extra free services like 12 different types of pillows makes no sense. Regardless, we ordered up pillows #7 and #10the "Bamboo Charcoal Kapok Pillow" for soothing and metabolism improvement and the "Pressure Relieving Pillow" for neck support. One was fancy, one

Milan: Milan's Maison Moschino Hotel to Open March 1, Will Have Pastry Pillows

JetSetCD — 2010-02-25T16:15:12-05:00

<![CDATA[<img src="http://www.hotelchatter.com/files/6193/MoschinoPillows.jpg" class="top"> After finally experiencing the first <a href="http://www.hotelchatter.com/story/2010/1/25/82450/8682/hotels/Inside_The_First_And_Only_Hotel_Missoni_In_Edinburgh">Missoni Hotel</a> a month ago, we now have another fashion hotel to conquer: the Maison Moschino in Milan. We've been tracking the progress of this hotel from the Italian fashion house Moschino, and we know that the building is a renovation of a neoclassical railway station originally built in 1840, and now it's all set to open on March 1. Today, to perfectly mark the occasion a few days in advance, the Moschino runway show during Milan Fashion Week was held in front of the building, with the models emerging from the hotel's entrance and walking down a red carpet, while carrying luggage and waving at the editors and press in

Hilton's Expands Its"Requests Upon Arrival" To All

amandak — 2008-11-24T10:00:19-05:00

We're not sure what it means when we hear that Hilton Hotels have expanded their Requests Upon Arrival program from special HHonors members to any ordinary folk who book a room; either it was a raging success or not enough loyalty club people were using it.

Either way the point of the program is to anticipate any needs we might have and give us the option to request stuff before we arrive. Hilton divides it all up into Complimentary, Food & Beverage and Miscellaneous sections.