W Hollywood Hotel and Residences
Now opening January 28, 2010. From the hotel:
The W Hollywood is always ready for its close-up at the entertainment capital of the world’s epicenter, where glitz, glamour, glorious sunshine, power shopping, vibrant dining, world-class culture and cutting-edge style headline the marquee.
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Partner Reviews: W Hollywood Hotel and Residences
I stayed at this hotel for 8 evenings. Although it was quite impressive, I was disappointed in some of the staff. They should change the name of the hotel to "W" Whatever Whenever Dependent on who you are! We arrived on an Friday Evening and the lobby was packed with people due to the club in the lobby area. That night there were people running around in the halls in the early morning hours. I was not impressed. The road noise is really bad. On the Saturday, you could hear horns honking and people leaving the bar at about 2:30 in the morning. They have a beautiful bar in the lobby and one outside on the patio area. The bar in the lobby was packed so I tried to go out to the outdoor lobby and I was told that I couldn't go out there because it was a private party. I explained that I was staying at the hotel and I just wanted to get a drink because the other bar in the lobby was packed and they said i wasn't able to go to the bar because it was a private party. They advertise Drai's Lounge as being part of the Hotel, but in actuality I was advised that Drai's is a separate entity from the hotel therefore guests of the hotel may not necessarily have access to Drai's. This is extemely misleading. I gotta tell you, I was not that impressed with Drai's. The club was just O.K. The pool is beautiful. It is located on the 12th floor. The pool closes at 5:00 PM so that they can prepare for the opening of Drai's in the evening. That was disappointing the limited access to the pool. We went to a restaurant and brought home a doogie bag as the kids couldn't finish their meal. They tried to charge us $45.00 to heat up the meal. Needless to say, we were not impressed by that. The gym is great. The only problem is they don't have a sauna. The only sauna is located at Bliss and they wanted to charge $35.00 to use their dry sauna. The Concierge Ku and Sonia were great. The housekeeping staff were great. I tried Delphine Restaurant and had the Sword Fish. It was excellent. The rooms were really nice. As impressive as the hotel was, I would rate my "W" hotel experience about a 7 out of 10.
Checked out the new BLISS SPA for the first time. What a horrible experience! I know the brand is popular in NYC ... but the prices were HIGH, the desk staff was horrible, the sandals were CHEAP and uncomfortable, the cheese in the lounge was moldy, and they were playing CHRISTMAS MUSIC in February in the treatment room!