Tropicana Las Vegas
From the hotel:
In the heart of the famed Las Vegas Strip, Tropicana Las Vegas is redefining the expectations of today’s global travelers with a $165 million Phase 1 transformation scheduled for substantial completion in December 2010. The South Beach inspired changes include new, best-in-class hotel rooms and suites, a new casino, 100,000 square feet of flexible meeting, catering and exhibit hall space, more than four acres of tropical pool area, new restaurants, bars, a new poker room, and a state-of-the-art race and sports book. Exceptional entertainment includes Brad Garrett’s Comedy Club and The Las Vegas Mob Experience, an interactive entertainment experience opening December 2010.
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Partner Reviews: Tropicana Las Vegas
I didn't stay at the Tropicana during my visit to Las Vegas but I did see several shows there. Out of all the places I did go [and I can't think of one I missed] Tropicana's staff was EXTREMELY helpful [without being prompted] and friendly. The attitude there will definitely bring me back. I also appreciate that the staff were actually dressed, unlike a lot of other resorts where women were dressed in next to nothing tackiness. Tropicana's employees were still a little risque, but classy at that. Also, props for hosting the BEST Cirque Du Soleil show. :)
After reading other reviews, I had to contribute the following. We stayed at the Trop every New Year's Eve (as well as other trips in-between) faithfully since about 1999. Although the hotel is dated, the holiday parties and service is great for regulars and moderate-high players. We loved it and were always comped across the board! However, when our host left in 2007, we heard nothing more....no invites from the new host, no calls, nothing. I called him and he would say "Yep..don't worry..we're waiting for the room grid??," with no other calls. I found out where my prior host went- luckily, to the Harrah's system where I had minimal play. We contacted her....she set up a room immediately (with limo & show)....and we have been going since. Bottom line, if your a good and regular player, it is the host or staff that make the difference. We still do stop by to play (about an hour or so) because of a friendly-fun-bartender we visit- BUT, we like to keep most of our play where we stay.....now the Flamingo.
Lame WHOREtel. One elevator a tower makes you wait in line for at least 5-10 minutes. The machines never pay out and the cocktail waitresses are rude. If you get a garden room you are screwed because the deafening sound of the pool party stage makes it unable to take a nap or simply relax, thank god we had a tower but the elevator problem kinda takes care of that. Its worth paying $20-$40 more to stay somewhere more decent and not infiltrated by prostitutes 24/7 scouring the casino floor.
I booked this place on a weekend for the price and really wasn't expecting much, but I was pleasantly surprised! Yes, it is not that flashy but the location is great and we had a terrific view from our tower room (ask about upgrades at check-in, it was only another $20 per night for us to move from the motel-style rooms to the Island Tower). The pool looked nice but we didn't have time to check it out.
Trop has nice rooms with fabulous views but don't let them put you in the OLD motel-type rooms. They are from the 40's and they look it.
So if it's your first time in Vegas, you have to ride the strip at night once, stay up all night, eat at any buffet, and skip this place. The place is a bit older then most others on the strip and really doesn't have too much as far as anything exciting to talk about. The outside looks dated and the inside is not much to speak of either. Do yourself a favor and see something else.
The casino is very nice with a friendly staff. The rooms are a great value and the Tropicana is located in a convenient area.
The ceilngs were low and didn't smell real good, old cigarettes and air freshners. We walked in and out within 10 minutes.
I was promised a complementary waiver from the Casino Host, Doug, of up to $300 and I can just simply charge items to my room and after which he will pick up the tab. Therefore, I started charging several items to my room such as meals, cigarettes, and drinks to my room. Upon checking out, the staff suddenly told me that a few items such as tips, liquor and cigarettes, could not be complemented. No one ever told us that! On top of that, the $300 limit was not reached yet. Being confused like that, I called up my Host to find out why I was charged although I was promised an amount to be picked up. Guess what? He simply pushed responsibilities away and even told me, I guess you have never been complemented before so take this as a good learning experience. I was really really shocked that such things could come out from a Host who was supposed to make your stay at a hotel better instead of screwing it up. They do not even have the simple courage to admit their failure on their responsibility to inform their customer, and even spoke back with such words. The talk continued with Sr. Executive Casino Host (SECH). Wow, his attitude was far worse than his subordinate. Instead of finding a way to solve the issue amicably, he just stormed into the room asking for us n was glaring at me throughout the conversation and as each second passes, his tone raises with it. We do not need to tell you what items we will comp or not. It is not our responsibility. It is a priviledge given to you. There are so many hotel guests and you cant expect me to be telling every one of them. This is your fault for not asking in the first place. Those were his own words. I have never seen any hotel management with this type of service before. What?? You are complaining about a hotel guest? Welcome to the worlds best customer service. And the best part was that it was the SECH whom walked away first. Sounds like he had lost the conversation.
if your looking for some pampering, decor, and fanciness, the tropicana may not be right for you, but to me it is my home away from home. the location couldn't be better, the room prices are affordable and it has the good old fashion feel of how las vegas should be. the swimming pool is huge and equiped with a blackjack table where you can swim up and play in the water. and the mirrors on the ceiling add just an extra touch of fun to sin city. If you want a lot of free drinks go to the bar and play quarter games while the bartender gives you anything you want. The staff always seems happy and helpful. if your in vegas for a spa treatment, go to the venetian, but if you're in vegas to party and gamble the tropicana is the place to be.
If you are looking for a top of the line casino with all the new bells and whistles this is not your place. But, if you're looking for a clean, decent place to nap in between gambling, drinking and shopping it's the best deal on the strip. Good location on the strip right at the monorail and the other newer more expensive hotels. We're planning our 4th trip in 3 years and haven't had a bad experience yet.
I paid $300.00 for a terrible facial, a rushed and cold Body treatment, and a massage where i was talked to the entire time and called sweety and hun. I wouldnt reccoment this spa to anyone, not even soeone looking to kill time. They are rude and show no remorse to their mistakes. I have been in the spa industry for 5 years and this spa is no where near Vegas Standard.
We had a fine stay, rooms were very nice for the price.(except the beds were very hard) . We had better luck gambling here last year, but (almost) all the staff we came in contact with were super friendly and helpful. The shows are good, the Calypso & Savanna are both really good. We plan to come back again.
Tacky, bad service, rude employees, crowded, small, SMOKEY! and OVERPRICED! Plus CASINO HOSTS BLATANTLY DECIEVE VIP's and INVITED GUESTS...they must know ya aint comin back and so they gouge you while they can
As an individual who stays at a good number of hotels, I found the whole experience disappointing. I had one of the garden rooms, which was dark and not very clean. I found crumbs on the endtables and the sheets were not very clean. The rooms were dark and the view of the pool was not all that great. I will stay elsewhere the next time I'm in town.
It is a good price, the people are friendly, and you are in a great location. It was just as nice as some of the other hotels on the strip, and they have great entertainment, and restaurants. It is very "user friendly" for the first time guest as I was, easy to get around. And you are right in the middle of all of the other hotels, with more money to spend cause you got a good deal there. BUT there are no coffee pots in the room for you coffee drinkers! But there is BIG bathtubs!
Best value on the strip!!! The "garden rooms" are the most inexpensive and you can get a view of thier beautifull pool area, the best pool area in vegas! Gaming is so-so but EVERY hotel on the strip has the worst odds and "payout percentages" in town. Go to the "locals casinos" to gamble, stay at the Trop for the beautifull environment. Staff is very helpfull. We had a problem with a tour operator (NOT the hotels fault) and they went out of thier way to get us on another tour (which they certainly did not have to do).
I found a wonderful deal online and booked 2 rooms for a Sunday night stay. We stood in line for 1 HOUR to check in. They of course upgraded us to the tower (big mistake). My husband & I plus my 70+ year old Mom had to walk thru the casino to the towers... its a long walk for the elderly!. The room decor was nice. Rooms could have been vacumed better and walls cleaned up a bit. We only had 1 light that worked in our room, Housekeeping didn't even bother to respond to our request to fix it... Guess you get what you pay for when you get a special rate online.... We definitely will NOT stay there again. The blow dryer didn't work and we could only keep the iron for an hour.