The Westin Bonaventure Hotel and Suites

An interesting hotel in downtown Los Angeles. It looks like the outside is inside. But thankfully, the rooms are getting a much-needed renovation through the first quarter of 2010.

from $139.00

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404 S Figueroa St

Partner Reviews: The Westin Bonaventure Hotel and Suites

    • Kids or no kids, ride the elevators and look out over LA!
      by Sandra B. on Jul 24, 2011 at 5:08AM
    • Rooms are small, wifi is terrible above the 5th floor and the colour coded towers take a few days to get used to. Nice bar.
      by Michael S. on Jul 15, 2011 at 1:49AM
    • The hotel seems to have almost completed renovations and everything is much nicer than older reviews make it seem.
      by Rebecca C. on Jul 12, 2011 at 4:25AM
    • The Bonaventure Brewing Co. On the 4th floor is a great pub AND has free WiFi...definitely go there!
      by Richard G. on Jul 11, 2011 at 7:25AM
    • Try staying in a tower closer to one of the neighboring business buildings. They'll probably have better wireless than the hotel. Srs.
      by Alex M. on Jun 13, 2011 at 5:14AM
    • Wi-fi Internet username and password: wboninternet
      by Victor D. on Jun 13, 2011 at 4:00AM
    • Onsite for Sakai 2011 conference.
      by Jennifer C. on Jun 12, 2011 at 8:24PM
    • Construction is never ending & LOUD. Don't be afraid for your room to be moved or a few nights comp'd if you're affected.
      by Clairejeepchick on Jun 10, 2011 at 12:16PM
    • If you want to eat fast, skip the food court in the Westin and go underground across the street at 505 Flower. (next to Paul Hastings) They have a nicer atmosphere and a MUCH better selection.
      by John T. on Apr 23, 2011 at 4:44AM
    • Cooking classes held monthly!
      by Jennifer J. on Apr 16, 2011 at 7:52PM
    • Love this hotel! If your at the bar in the lobby, ask for Vangie or Viet to make your drinks. They are awesome and fun to chat with. Stayed here for two weeks last month and back again. lOVE LA!!!!!!!
      by Raquiba H. on Apr 14, 2011 at 7:07AM
    • Nice place!!
      by Ericka B. on Apr 09, 2011 at 12:58AM
    • Make sure your key is activated before going up to the 12th floor
      by william o. on Apr 05, 2011 at 5:16AM
    • Eggs benedict for breakfast is awesome! Part of the buffet.
      by Brian G. on Mar 22, 2011 at 4:05PM
    • Eggs benedict for breakfast is awesome! Part of the buffet.
      by Brian G. on Mar 22, 2011 at 4:05PM
    • My college dorm room was bigger than the room here in fact smallest rooms I ever stayed in at a hotel
      by Jin C. on Mar 19, 2011 at 8:46AM
    • Small but well done rooms
      by Craig A. on Mar 16, 2011 at 3:34AM
    • Big hotel, small rooms...
      by Dap on Mar 08, 2011 at 5:46AM
    • Get yelled at for driving the wrong way in the parking garage.
      by Justin W. on Feb 17, 2011 at 8:18AM
    • Get yelled at for driving the wrong way in the parking garage.
      by Justin W. on Feb 17, 2011 at 8:18AM
    • Stay away! Jack-hammers in the lounge are grinding and loud!!!
      by Micaela v. on Jan 18, 2011 at 6:34AM
    • nice bar~!
      by Jen N. on Jan 14, 2011 at 5:29AM
    • just for the buffet
      by katherine g. on Jan 06, 2011 at 7:36PM
    • Come and check out Suede on Tuesday nights the DJ's bring the house!
      by Marsha B. on Jan 05, 2011 at 8:28AM
    • Come and check out Suede on Tuesday nights the DJ's bring the house!
      by Marsha B. on Jan 05, 2011 at 8:28AM
    • BonerAdventure
      by Dalat N. on Dec 31, 2010 at 9:00PM
    • center lobby bar and fitness track are close because of construction
      by Scott B. on Dec 03, 2010 at 4:54PM
    • Don't love this place. No mini bars in the room . Room service sent a salty turkey burger. 3 pm arrival and there was no one available to press my shirts.
      by Johnny L. on Dec 03, 2010 at 3:33PM
    • The only parking if you drive and stay the hotel is Valet parking which is 35$ a night~!
      by Dennis L. on Nov 29, 2010 at 8:45AM
    • Find your bisexual-match and live a happy life at the bimatching dot com... good luck! honey!!! Hope you $+"like"+$ it!
      by Sarah C. on Nov 23, 2010 at 4:47AM
    • Pay a little extra and get a Tower Suite. The traditional rooms are way too small.
      by Kevin W. on Nov 21, 2010 at 5:42AM
    • Don't forget to leave a tip about this place for your #solpwr10 friends!Also...try to avoid jumping in the lobby fountains when it is late at night and you have been partying in the club downstairs...
      by KiKi L. on Oct 12, 2010 at 10:05PM
    • Fight to get a room in the yellow tower facing the cental library. They're small but the view is totally worth it!
      by Ruben M. on Sep 15, 2010 at 2:03PM
    • What a coincidense, I've been to the Bonaventure too. Lol
      by Scott L. on Sep 08, 2010 at 7:56PM
    • The layout actually made alot of sence to me - rooms are fine - elevator rides offer a great view
      by Michael M. on Sep 05, 2010 at 3:46PM
    • This hotel is confusing as hell but, the lounge is kinda cool...with friends of course.
      by Danny W. on Aug 17, 2010 at 7:03AM
    • Bonaventure Brewing Company has great selection of salads
      by Rita T. on Jul 25, 2010 at 8:34PM
    • Hotel is like a maze and the bedrooms are small and cramped.
      by JDofSTUDIO85 L. on Jul 22, 2010 at 9:47PM
    • Valet parking is super-busy, especially near check-in time (3pm). Allow ample time to pick up your car. Mine took 30 mins last night!
      by Kelly H. on Jun 26, 2010 at 3:38PM
    • Ok, this hotel has got to have the most confusing layout ever...and why the he'll doesn't the elevator stop on 5?
      by William T. on Jun 08, 2010 at 3:42AM
    • Don't like small room with double beds
      by greg m. on May 26, 2010 at 4:38AM
    • Didn't like it - had no hot water - they sent an engineer who said "just let run for about 10 minutes and it will warm up". Is this a Westin or a Red Roof Inn?
      by Yak on May 25, 2010 at 7:32PM
    • The staff at the Lakeview Bistro inside are some of the nicest people around.
      by Joe R. on May 19, 2010 at 3:25PM
    • ride in the glass elevator to the rotating lounge for a drink and 360 degree view of the city
      by jillana on Apr 18, 2010 at 3:09PM
    • Go to Bonaventure Club Day Spa. Get the "Sauna,Steam Hydro-Jet Shower" relaxing treat for just $28.
      by Onelia C. on Mar 21, 2010 at 7:17PM
    • Ride the elevator to the 35th floor and look out at the city.
      by Austin C. on Mar 16, 2010 at 7:39AM
    • Stay in the green tower in the suites.
      by Joe M. on Jan 30, 2010 at 3:34PM
    • This place is stuck in the 90's! Avoid it! The hotels only redeeming quality is the roof top lounge which opens at 5 PM.
      by KENNECTED on Dec 02, 2009 at 12:23PM
    • have massage 3rd floor
      by Csaba C. on Nov 19, 2009 at 3:28AM
    • This could be a corporate complex for Oracle, not a hotel
      by Eric C. on Nov 15, 2009 at 11:56PM
    • Def go there and visit the revolving restaurant at the top. Order a martini. then go to the 2nd floor and do the exercise circuit. you'll know what i mean when you see it.
      by marc H. on Aug 24, 2009 at 6:40PM
    • Have a drink at the revolving cocktail lounge on top of the hotel at night. Enjoy the beautiful city lights and view of LA.
      by Daynah on Aug 12, 2009 at 5:27AM

User Reviews: The Westin Bonaventure Hotel and Suites


Bed Bugs in the Bonaventure Hotel - Room 2958

I am a regular Mon-Thurs business traveler to LA.  I've been staying in the Westin Bonaventure Hotel in downtown LA since December 2007.  It's a great business hotel and it has many conveniences.  Unfortunately, I stayed two weeks ago in room 2958. (Yeah I have a good memory for numbers)  It's one of the smaller suites on the top floor of the hotel (aside from the restaurant and rotating bar levels which are 30 and 31).  
Room 2958 had bed bugs.  I didn't see the bugs but I noticed the bites immediately.  Like I said, I am a very regular traveler and have heard about these things.  They were definitely bed bug bites, the right pattern, the right appearance, the right insanely itchy sensation I have read about.  I'd never actually gotten the bites before but I'm sure these were bed bug bites...also I noticed it the next morning after staying in the hotel and I did not have them the night before.  There's nowhere else they could have come from.

The manager at the front desk who is very friendly and helpful, he always helps me out since I basically live in the hotel, is named Patrick.  When I told Patrick that my room had bed bugs and that I was sure they were bed bugs he explained to me that it's very difficult to prove anything but that he would have someone inspect the room.  They didn't find anything..which isn't surprising since the bugs are really small and really hard to see and usually live in places that we can't see unless we rip out floorboard and mattress fluff.  He said they would fumigate the room anyway.  I asked him to call me and let me know when they had fumigated the room, and to keep me posted if they did find the bugs, etc, just for my own peace of mind.  (I mean I really do live in this hotel)  He still hasn't called me back and it's been about two weeks.  
Obviously that sucks and I'm a little pissed at Patrick.  But I am more upset because right now I am in the Westin Bonaventure hotel in downtown LA writing this review at 11:42pm in a room on the 22nd floor and I can't sleep because my skin is crawling thinking that the room may have bed bugs.  I'm not sure why I came back to the hotel because I've gotten so used to living here I guess I didn't think I wanted to leave.  I mean, Dec thru May were fine, no bed bugs to worry about. Just June...
Needless to say, I've decided to switch hotels for next week - or maybe even starting tomorrow night.  I can't sleep here anymore.  If you've never had bed bug bites, trust me, you don't want them and you should not stay in this hotel for at least a little while and you should especially not stay in suite 2958.
I feel bad for besmirching the hotel's name, but it's the truth and I thought I should warn other travelers.
Best,
A

RegBusinessTraveler on June 17, 2008 at 2:43 AM #Permalink

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