The Pod Hotel
High style and high tech converge at the Pod Hotel, which offers hip, convenient accommodations for the stylish and spendthrifty traveler. Formerly the Pickwick Arms, the hotel is located in the heart of New York Ciy�s Midtown East neighborhood. Find the Pod that is right for you.
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Partner Reviews: The Pod Hotel
customer is always wrong
There were people smoking in a room on our floor and we woke up in the morning with acrid smoke in our room and in our clothes. This is not a nice thing to wake up to if you are a non smoker. We told the staff 6 separate times and each time they reluctantly said they would take care of it. On our 3rd morning we were woken up early by the smoke and had hoarse voices from it. We called downstairs to request another room on another floor and they treated us as though we were asking for something that was not reasonable. They finally agreed to move us, but told us WE had to go downstairs to get the key to the new room! When we got downstairs to the front desk they treated us terribly. We told them we hadn't gotten enough sleep and wanted to go to the new room to continue sleeping but they intentionally held us up at the desk in our sleeping clothes for half an hour, then insisted that we move our stuff to the new room immediately. When we told them this was not acceptable they treated us worse, bringing out a "manager" who gave us an unbelievable attitude, practically yelling at us, asking us what our "problem" was and what was "wrong" with us that we were demanding things. They finally gave us 2 hours to move our things. He said "maybe you need some sleep" in a sarcastic voice, then followed us to our room, not saying anything. This was a very confrontational experience. We were shocked by this, not really believing that it had happened as it had. They never once apologized for not taking care of the smoker, which by that point was definitely the hotel's fault. They tried to make us feel it was our fault. Apparently the customer is always wrong at this hotel. Expect to be treated as if you don't matter. The idea of the hotel is fine, however the pictures they take of the rooms are using a wide angle lens to make them seem bigger. The rooms are much tinier than expected, the beds are hard and small and include one thin blanket. Not worth the price, even in NYC. Nicer rooms can be found with advance planning. I've never been treated so badly as a customer. Also if you need a pillow or anything else, expect to have to go down to the front desk to get it. They clearly don't think they need customer satisfaction, if you stay here, be sure not to "bother" the staff.
Wonderful experience at The Pod Hotel!
My 11 y.o. son and I just returned from NYC and spent 3 nights at The Pod. What a cool place, especially if you're bringing a tween or teen...
Your loss
If you don't stay at this hotel. It was near all the attractions. The restaurants that were recommended were great. Nice and friendly staff and definitely quick to help with whatever was needed. It was a great stay!
ill be back
great place, nice clean rooms, found them on Citysearch, and had a great experience. i would recommend it.
GREAT SURPRISE IN THE BIG APPLE!!
When a friend suggested we stay at the Pickwick Arms - in bunk beds - I envisioned a prison cell, one step from hell. What I found was a bit of heaven on New York's elegant East Side! Yes, there were bunk beds, but the matresses were so luxurious, I practically fell asleep immediately. Each bed has its own flat screen television, and each room has a high-tech stainless basin. We were on the 5th floor, and there were four bathrooms, and in four days, I never even had to knock once. The showers have the rain head, and it was hard pulling away from the heaven of those showers. The room rates are so reasonable, its practically free!! In four days, I never ran into one English-speaking guest...they were Japanese, Chinese, German, Swedish...a real United Nations! There is one drawback to the Arms - no real lobby, but I was assured that it was under renovation, and I know next time I visit NYC, I will stay here and will enjoy the new lobby. Do not shy away from this great find because of the bathrooms, because they are immaculate, and you will feel right at home!
Good food good hotel
Pickwick arms hotel has some of the old charm of this great city that you cant find like you use to. This hotel is a good reminder of the ol...
Clean and Cozy
I stayed for 4 nights in a closet-sized room for one with private bath during the Christmas season. Unless you specifically want a big, grandiose room, I highly recommend Pickwick. It's a perfect place for those looking for a comfortable, safe, clean place to spend the night after a fun-filled day. The entire hotel is kept impeccably clean and has a causal (but not trashy or cheap), cheery atmosphere.
What a gem!!
This hotel is great. I agree with the other reviewer, shared toilet/shower, no problem. This hotel is clean, bright, and cheerful, standard rooms may be a little small, but you're in NYC, what are you doing staying in your room? The only problem i have is I'm back in NYC in two weeks, and this hotel was fully booked, I have to go elsewhere instead. A great hotel in a nice street, a peek at their suites are well worth it, they are great.
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The POD hotel is just brilliant. Perfect for single/couples traveling to NYC. Not too sure for families. Brilliant use of space in rooms. Love it! -
Crazy small rooms. And the bathroom is down the hall. -
Rooftop is nice. The stuff is a bit snob but the price is OK and the location is perfect for Manhattan. Rooms are clean and comfortable. -
Nice rooms, great location and price, but really rude staff. -
Communal bathrooms here are great! You pretty much get a private bathroom with an amazing shower. -

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Bring ur own pillow! Shower is amaaaazing -

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We have a special deal for all of our four square followers! Book a QUEEN ROOM on 1/11/11 at 1:11 PM at a special rate of $111.11! 212-355-0300. New reservations only. -
I lost my chapstick in room 325. oops. -
3rd floor, bathroom number 3. shower is to die for. -
Take staircase B to the top... -
Clean, nice decor and very good location. BUT do avoid room 1030!! where I found a little mouse and requested for a room change at 2am!! YES hotel 'manager' was so NOT friendly. -
Nice & fresh concept, cool place, reasonable price for Mahattan... but lack of smiles from the staff and a not kind attitude from management. -
The Village Voice voted this Best Free Rooftop Lawn in our Best Of New York Poll! -
Stuck in midtown? Byob and check out the 15th fl. Hallway WCs if you need 'em. -
Very trendy.. Decently priced for manhattan.. For sure don't spend the extra money on the bathroom.. management is not very friendly apart from that nothing else is better than the rooftop terrace -
for bunkbed rooms its not worth it to pay for a bathroom, the shared ones are nice especially number three. smoke an L on the roof, and there's tons of bars nearby -
do NOT miss the rooftop (staircase B) -

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I stayed here and have to recommend! Yes its small but when you are in NYC when are you in your room. Clean and great location! -
Small rooms but comfortable, nice price for the location. -
Have your breakfast on the rooftop -
Cool, inexpensive. Not pretentious. -
Been stuck in an elevator here at the Pod Hotel for 20 minutes now -
Definitely get up on that roof. Stairwell B. -
Make wishes, burn sage & throw it over the roof with two of your best friends.


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