HotelChatter

I took my father to this Casino / Hotel for his 86th birthday. The following morning he collapsed in the casino. I received little to no help from the casino or hotel staff. While my father was lying bleeding on the casino floor I made several requests that someone call my brother. I was told I would have to leave may father, go outside and call myself. In an extreme display of rudeness... security found it appropriate to have a conversation with facility staff about getting the blood out of the carpet while my father was lying just feet away. They would not assist in arranging transportation back from the hospital so I was not able to go in the ambulance with my father. When I asked to speak to a manager I was told no one was willing to speak with me. They would not even take me back to my room / car so that I may follow the ambulance. I had to wait at the shuttle stand or walk. Staff never enquired as to my father's well-being when I returned to check out. Not only would I not recommend this destination I would strongly advise against it.