The Heathman Hotel

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1001 SW Broadway

Partner Reviews: The Heathman Hotel

The Heathman Hotel is the premier luxury boutique hotel for both leisure and business travelers visiting Portland.

One of the World's Best Places to Stay says Conde Nast Traveler. One of the 500 Best Hotels in the Worl according to Travel +Leisure's most recent 2009 awards. AAA has awarded it 4 Diamonds for 24 consecutive years. The acclaimed Heathman Hotel is situated downtown in the heart of Portland, Oregon's Financial and Cultural Districts. This sophisticated boutique hotel offers luxurious accommodations and award-winning service - a refreshing blend of Portland history and modern hospitality. From its renowned Heathman Restaurant with Chef Philippe Boulot, a James Beard Award for Excellence winner, to its remarkable art collection, The Heathman Hotel is a Portland landmark, a place Where Service is Still an Art.

Centrally located in the heart of downtown Portland, Oregon's Financial and Cultural District, The Heathman Hotel is your ideal vantage point for experiencing The City of Roses. Adjacent to the Portland Center for the Performing Arts and the Arlene Schnitzer Concert Hall in Portland's vibrant Cultural District, this nationally known premier luxury boutique hotel is walking distance from the MAX Light Rail (departing every 15 minutes from Pioneer Courthouse Square) and the Portland Streetcar - and just steps away from the city's exciting attractions:

* Shopping
* Museums
* Theaters
* Performing Arts
* Entertainment Venues
* Rose Garden
* Hundreds of Restaurants
* Elegant Atmosphere

great place

Rating: 8

This is one of the old hotels in the area but they really kept it up. The rooms are a little small but they make up for it by the cleanlines...

posted by Citysearch User on Dec 13, 2008Read More...

Fantastic!

Rating: 8

I was taken here by my aunt and absolutely loved the food! I had this fantastic salmon and it wasn't an overwhelming amount of food. A littl...

posted by Citysearch User on Nov 11, 2008Read More...

Great hotel

Rating: 8

The staff is friendly. We stayed in the Andy Warhol suite which was quite the experience. The bar is very nice and relaxing. The staff is al...

posted by Citysearch User on Sep 22, 2008Read More...

Lunch

Rating: 10

When my Husband has business luncheon he always recommend the Heathman Hotel, The food is very good, the service is fast for the business lu...

posted by Citysearch User on Aug 11, 2008Read More...

Heathman Hotel Resturant

Rating: 8

The staff is very pleasant. I have always had prompt lunch service, making the Heathman a good option for a business lunch. The menu is fu...

posted by Citysearch User on Apr 6, 2008Read More...

THE LEFT HAND DOESN'T KNOW WHAT THE RIGHT IS DOING!

Rating: 2

The Heathman! One of Portland's most upscale hotels! But some of the worst communication amongst staff I have ever seen. First they gave away our specifcally-reserved room minutes before we arrived! Even after checking in person twice that I was to get a room overlooking the Grand Floral Parade route. Being told that my reservation was mark so as to not have the room moved. We were upgraded to another room but our plans to watch the parade from the comfort and dryness of the hotel were ruined. In the evening when my partner fell in the hall and I called room service to bring some bandages for his arm, no one ever arrived. I had to call 3 times before someone brought something the next day. In the middle of our 2-night stay a guest services person walked into our room and told us it was marked to be vacated. At the end of our stay as we tried to check out I was charged for mini bar items we didn't use and then charged $600 for the room when we had a prepaid coupon we had purchased at a silent auction months before. Needless to say that they zeroed out all of our charges when I explained to them the horrific and continual issues we had at during our visit. Not to mention the $6.25 for a drink in the bar where the booze was non-existent. The Heathman was always very apologetic every time something was amiss. I just have never seen so many things go wrong and the no employee knew anything we had mentioned to several others before. Dustin should be fired, Amy commended for trying to correct his errors. They all should learn to discuss patrons desire and needs before leaving for the day. I will never stay at the Heathman again and will make sure my friends are aware of the extremely bad treatment we received!

posted by bkh68 on Jun 11, 2007Read More...

The best Hotel in Portland

Rating: 6

My family and me arived in Portland for the first time. Our stay at the Heathman Hotel was the finest experience we ever had. The staff was extremely helpful on anything we asked. The restaurant was fantastic. ( The bartender was very helpful ) We can't wait to visit again. Thank you for everything. The Valdez Family..

posted by ineed2golf on Mar 21, 2007Read More...

Great Weekend at the Heathman.

Rating: 10

We are from Seattle and came down during the big storm of '06 when all of the Eastside of Seattle had no power. We decided to avoid downtown Seattle and make a vacation out of it and goto Portland. We had an American Express Concierge recommend a hotel in the four star range. The Heathman was a great choice, right in the middle of everything. We got a double bed room and it was nice and roomy, since we could not get a room with a single king bed. We were not picky since we were already driving to Portland when we booked the stay. They invited our 40 -lb dog with no problem and everyone was friendly. There was a park behind the hotel that connected to the campus of Portland State, and we were three box from Saks and Nordy's. We stayed for 2 nights. We only ordered midnight snacks and breakfast for room service and it was decent. I usually have some problem sleeping on hotel beds, even nice hotels, but this one proved no problem. I think we had some kind of pillow top bed. They offered temperpedic beds also (we have one at home, and I would have preferred if I knew) The lobby looked very nice, but we could not enjoy it with the doggy. The Hilton was across the street, it looked nice but not as cozy...

posted by moshidog on Jan 2, 2007Read More...

Make you feel like a King

Rating: 10

All I can say is WOW!!! The hotel is absolutely gorgeous. The Heathman makes you feel like a King as soon as you walk in. The bed menu is great, it allows you to choose what kind of mattress you desire. Too cool!! The marble bar is nice, and serves great drinks. The restaraunt looks nice, we chose to have room service for a romantic evening. Their romantic package is worth the money. We also had a couples massage that was wonderful. I have never been so relaxed in my life! If you like historical hotels with great service this is the place for you. We had a Renaissance Room that was very comfortable. The 2 bathrooms made getting ready in the evening and morning easy for us. We will definitely be back!!!!

posted by nswords on Nov 6, 2006Read More...

Great experience all around

Rating: 10

My wife and I stayed here on our wedding night and had no complaints. The check in/out process was very simple and the staff was super friendly and helpful. Our room was very nice and comfortable, one of the best rooms I have ever stayed in. The location is also supringsly easy to get to. I was a bit worried with all the traffic out front, but the staff does a great job of making everything as easy as possible for customers.

posted by southpaw170 on Nov 6, 2006Read More...

A few hiccups on a way to a great stay!

Rating: 10

We went to stay at the Heathman hotel for our honeymoon and there were a few hiccups. We got there and our room was not ready so we went and walked downtown, which is always great, and got coffee at Starbucks. After getting up at 4:30 am to get my hair done, I needed the caffeine. We went back to the hotel and the room was still not ready so we went to the bar and enjoyed great cocktails. Finally our room was ready but unfortunately it was not the one we booked. Things finally got resolved and we had the wonderful Renaissance Room. I did go on the website to report the mishaps and then sent them a letter. Not only did we get a letter but we also got an e-mail expressing their apologies. We will definitely stay there again.

posted by jacywhalen on Aug 7, 2006Read More...

The Best in Portland

Rating: 10

My daughter and I just returned from a two night stay at the Heathman. Our room was a nice size, considering we had two double beds, the restaurant was exceptional and the staff was extremely helpul. You are within walking distance of shopping, the art museum, and fine restaurants. The public transportion is very easy to use. Once we arrived we never got back into our car until we left!

posted by travelhound on Mar 30, 2006Read More...

niice

Rating: 8

This is a great, hip hotel in Portland. The room we stayed in definitely was not big, but it was pretty comfortable and clean. Our bed was r...

posted by Citysearch User on Nov 9, 2005Read More...

Amazing Botique Style Hotel

Rating: 10

From start to finish everything was amazing. The service is as good if not better than any hotel I have ever stayed at. Rooms are smaller than I am used to but the amenities, lots of great movies, free peets coffee and tea, the wonderful turn down crew are well worth the lack of space. The concierge service is super knowledgable and each had special input to give to each and ever question we threw at them. Our entire trip went better because we ended here and it left such a lasting impression. To friends and people I meet on the street I ALWAYS recommend The Heathman. If you are looking for a great experience choose this hotel. The only negative I can think of is they are always full so it is hard to get a last min reservation. If you can get a parlor room, go for it

posted by wnyraver on Oct 16, 2005Read More...

nice hotel

Rating: 10

We found the Heathman Hotel to be very satisfing. The rooms were spacious and cozy. The lobby nicely decorated and the staff so kind and h...

posted by Citysearch User on Jul 14, 2005Read More...

Neat historic Portland hotel

Rating: 8

The Heathman is quite a nice place to stay--I found the staff to be very friendly and welcoming, and the rooms were comfortable, clean, and ...

posted by Citysearch User on Jul 11, 2005Read More...

Great Service

Rating: 10

The Heathman Hotel is one of the best hotels simply for their service. With a great restaurant, jazz in the tea court, and personal concierges - I couldnt ask for anything more.

posted by portlandrockcity on Sep 5, 2004Read More...

Live Like Royalty At The Heathman!

Rating: 10

A luxurious way to spend a night on the town in Portland, the Heathman Hotel ranks number one with me. The room was simply wonderful from the quaint bedding to the spoiling soft bathrobes, upon investigating further, to my delight there was a full mini-bar in the refrigerator, and even a disposable camera tucked away in the edible goodies. The entire experience made me feel like royalty and I found it hard to leave. A+ on the wonderful food and hard working staff that pull this entire piece together delivering more than the average consumer expects.

posted by Jenniesdae on Aug 15, 2002Read More...

Everything in the Heart of the City

Rating: 10

Fabulous dining! Wonderful jazz after the theatre! The staff is world class and to be greeted by the Beefeater upon check in a delight. It is the atmosphere created from the monent of arrival that lets the guest know the evening will be very special. The mini-suite we had was not disappointing in any way. Altogether a memorable experience.

posted by Callihan on Jul 23, 2002Read More...

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