The Balmoral Hotel Reviews || HotelChatter

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A luxury hotel in the true sense of the word, The Rocco Forte Collection's Balmoral, with its majestic clock tower, is a stylish five-star property in the very heart of Edinburgh. While many Edinburgh hotels claim to have Edinburgh's landmarks on their doorstep, few can say their doorstep is a landmark.

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1 Princes Street

Edinburgh, UNITED KINGDOM, EH2 2EQ United Kingdom

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Partner Reviews
User Reviews
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Partner Reviews: The Balmoral Hotel

Nice afternoon tea

by Tiffany D. on Mar 15, 2012 at 10:56PM
The concierge staff .....David and Joseph are top notch!

by Shawn B. on Oct 14, 2011 at 9:22PM
Located on Princes Street, enjoy The Balmoral's choice of restaurants from the gourmet Number One to the chic brasserie Hadrian’s. After you're stuffed, go people watch in the fabulous Palm Court.

by The Breast Cancer Awareness Campaign on Oct 03, 2011 at 2:06AM
A perfect place to stay in Edinburgh while visiting, Balmoral Hotel is a famous landmark in itself. Within easy access of Jenners, make sure to stop by Oct. 4 to support Breast Cancer Awareness Month.

by The Breast Cancer Awareness Campaign on Oct 03, 2011 at 2:05AM
Muy buen servicio e instalaciones. Trato muy cÃ¡lido y situaciÃ³n inmejorable. Por no hablar de su arquitectura impresionante!

by Isma O. on Sep 20, 2011 at 6:56PM
Best Edinburgh hotel. Great princes street location. Close to everything!

by Avantið K. on Aug 03, 2011 at 1:03AM
Awesome hotel, amazing and professional staff!

by Johnathon C. on Feb 04, 2011 at 10:54PM
Ignore the Toni and guy interior! The burgers are great and they make a great Tom Collins! Also try the lemongrass cocktail

by Howard H. on Oct 08, 2010 at 1:26PM
Its not the rugby bar you remember...

by David L. on Sep 25, 2010 at 6:10PM
I love the gym and spa here - it's so tranquil and quiet!

by LDNISTA on Jul 23, 2010 at 11:08AM
Try the tasting menu at Number1, it's to die for and the service is amazing, ambience is great, lots of room to relax and chat without being crowded by other diners.

by Ali F. on Jun 22, 2010 at 8:14PM

User Reviews: The Balmoral Hotel

Lovely hotel and nice staff, but... extremely cynical and manipulative management - beware!

I was injured by a therapist during a deep-tissue massage. Some local bruising is reasonable, but to have the skin broken in three places (which blistered, then broke as burns do) is unacceptable. The hotel rightly refunded the treatment fee, however I suffered 2 sleepless nights (which I was still charged full rate for - this is an expensive 5-star hotel) and almost a week later still have back pain and sleep issues.

I have tried to discuss the issue with the hotel management in order to prevent this happening to any other guests, but they seem intent on implying I am somehow to blame for this injury. Having had deep-tissue treatment in many SPAs globally, I have never suffered such an injury, nor even heard of it.

If you do decide to stay here be aware of the downside if you have to tell the management something they do not want to hear.

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