Swissotel - Chicago

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323 E Wacker Dr

Partner Reviews: Swissotel - Chicago

Not worth the money

Rating: 6

I stayed at the Swissotel after getting my marriage license in Chicago. Absolutely EVERYTHING cost extra. They jack up the prices and they e...

posted by Citysearch User on Mar 30, 2009Read More...

Great Service

Rating: 8

I went to Chicago with two friends for mother's day. We stayed here and loved it. The service was great, the facility clean, and they had ...

posted by Citysearch User on Jan 11, 2008Read More...

An OK hotel, but definitely undeserving of four stars

Rating: 4

This is a decent BASIC hotel. Don't come here expecting the four-star service touted in the promotional materials for this property, though. The room I had, 3316, faced south with a great view of the lake and Millennium Park. This view is soon to be spoiled by a high-rise being built immediately south of the Swissotel. The room is basic with what looks to be c1985 hotel furniture that has definitely seen its better days. It is fairly clean, but cannot give it high marks for housekeeping (dirty bedskirt, a not-totally-clean bathroom on check-in, etc.). Walls seem quite thin. Can hear people on both sides as well as a lot of chatter through vent in the bathroom. The restaurants on premises are very expensive (the Palm restaurant is $25+ per entree). Room service is equally expensive. A candy bar from the honor bar = $4. Bottle of water from the honor bar = $6. The gift shop is very pricey for sundries (I forgot deodorant -- stupid move -- and got a very small size of Sure for $5.44). The upside is that the CTA buses run right outside the hotel (some can also be caught a block away at Michigan and Wacker). Check-in was friendly and efficient. It isn't the most conveniently located property, but certainly an easy walk to the hub of Michigan Mag Mile shops and The Loop. Paid $99 through Hotwire. Would not wanted to have paid a lot more for this hotel. Most sources rate it at four stars. Most three-star hotels I've used in Chicago provided a higher level of comfort and amenity.

posted by jeffatuofl on Dec 10, 2007Read More...

Swissotel

Rating: 8

This glass hotel is shaped like a triangle and offeres amazing views of the chicago river and lake michigan. I went with my brother when ...

posted by Citysearch User on Nov 26, 2007Read More...

Wonderful Swissotel, Not like Atlanta

Rating: 10

Received a great value through Quickbook.com, The hotel is beautiful and the staff will help you unlike the Atlanta Swissotel. Definitely one of my Favs.

posted by sushibushi2 on Jul 24, 2002Read More...

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