Roosevelt Hotel New York
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Partner Reviews: Roosevelt Hotel New York
Best Midtown Hotel
THIS IS THE BEST HOTEL TO STAY TO BE CENTRAL TO EVERYTHING IN MANHATTAN... I love this hotel! For the price it's pretty good since it's a block away from Grand Central Station and within 4-5 blocks you can get to Rockefeller Center, Central Park, Time Square, Empire State Building and other tourist spots you will end up checking out while in New York! Some words of advice for those who stay here...in the summer, keep the air conditioning going cause these rooms pretty much stay hot and ask for a room above the 14th floor cause you can't hear the "NY music" aka NOISE at all hours of the day!
Lovely Hotel
I recently stayed here for a couple of nights. I was really impressed with the restaurant and I would say it's well worth the visit.
Great lobby, not so great room
I was a little disappointed in the size of the room after being in such a beautiful lobby area. There was no counter space in the bathroom. I had to keep bringing my things in and out with me and try to balance them ontop of the toilet. I was also disappointed that it took a while for the water to cool down in the shower and that I had to hold the spray head to wash my hair.
Staff is disrespectful and rude
When researching hotels for my upcoming NYC wedding, I came across the Roosevelt Hotel (based soley on location). After corresponding via e...
great place to lay your head
I have brought my daughter on her first trip to New York. We are staying at the Roosevelt and the beds are amazing. The staff is friendly and helpful. The only downside is that the lobby is very crowded because the hotel seems to host a lot of events.
scarry staff- would not return
Problems with Roosevelt Hotel in New York City: At 2:20 am the front desk calls & says they had a complaint that our Tv was too loud. I told the woman that they were mistaken because our Tv was not on and we had been asleep for hours. as my sis and I are 62 & 64 yrs. old. She then said I am warning you that if this happens again security will be called to knock on your door. I explained again that she was mistaken but she was very rude and continued to threaten me. I went down to the lobby and she was the only one there and I asked for the mananger and a man came to me with a phone in hbis hand. I made a complaint with the night mananger and then again with the day manager the next day. I was told that they would get back to me but no one ever did. We were not able to go back to sleep that night and becuause we were so tired we missed the Broadway Show that we had paid for. We were there for several more days and no one ever contacted us. When we left on 3/01 we both filled out a comment card and explained the incident. We have not heard anything from them at allfrom the Hotel. They woke us us in the middle of the night for something we did not do, then threatened us.We were awake the rest of the night. It was a terrible and costly experiance. The room was fine but the "view" they said we had the the inside lower roof of the hotel with the airconditioners and the others wall of the hotel. The tv was good.
Scarry Staff- would not recommend
Problems with Roosevelt Hotel in New York City: At 2:20 am the front desk calls & says they had a complaint that our TV was too loud. I told...
Lovely Hotel
My boyfriend took me to the Roosevelt Hotel for the weekend to celebrate our anniversary. My first impression of the hotel was that it was a beautiful, warm, and very classy place. The lobby area itself is just lovely and is all decorated for Christmas which i thought was great. Our room was really large and sumptous. The bed and the sheets were very high quality which is what i expected from a hotel of this calibur but sometimes other places fall short. The Roosevelt did not. It was also nice because we were right in the Grand Central area and so close to everything. We really had a lovely time at the Roosevelt Hotel over the weekend and i highly reccomend it.
Great NYC Stay
I needed a place to put my inlaws for a weekend while they were visiting in NYC. The hotel was lovely, easy to book rooms, and the people there couldnt have been easier to work with. My In-laws were pleased with the hotel and their stay and complimented me on my choice. I wanted to write a review bc there are so many bad hotels in New York that people should know where to stay when visiting. Next time they are in town i will book a room for them here again. (beats them staying at my apartment every time!)
Bad Experience; Poor Customer Service and Amenities
There are many other quality hotels in NYC to spend your stay. The concierge and front desk were both rude and of little help. The price for food, drinks and room was overpriced based on what you get. The shower ran out of hot water on four separate occasions and the air conditioner was so loud it made sleeping difficult. I gave many opportunities to rectify issues but was met with slow service, disregard and a lack of customer care. I love NYC and it's shame that the hotel didn't add to the experience. Sorry to have to write a negative review but this stay forced my hand.
NEVER STAY ANYWHERE ELSE!!!!!
I am getting ready to make my 5th stay in 2 years at The Roosevelt. I refuse to stay anywhere else. First though - For travelers who have never stayed in NYC - ROOMS ARE SMALL. Buildings were built in the early 20th Century. Have you ever seen an NYC apartment?? Anyway, by my second stay I was treated like family. Service is always amazing and the staff incredible. Our favorite spot is the lobby bar. Humero's Cosmo is a must have!! I will never, ever stay anywhere else. The staff is now part of my family and I theirs. When you book or check-in, find out if you can upgrade to a larger room for the same price. In these times of financial strain, not as many people are traveling and a lot of the bigger rooms sit empty. Breakfast buffet is amazing - but a little too expensive for me to rationalize - we do make an exception on Sundays, though. Pricey, but worth doing at least once.
Horrible!
As mentioned in other reviews, the rooms are very small. The bathroom is not only small, it is awkward to negotiate. There is no exhaust fan which proved to be not so fresh for such a small room. Our late night meal was left outside our room until early evening of the next day. This created a foul odor directly outside of our tiny room. The staff were unresponsive. Moreover, during our stay we had occasion to interact with on-site hotel management; we found them to be unresponsive and disrespectful. We do not reccommend this hotel. It is too expensive for such subpar accommendations.
Beautiful lobby, but rooms are plain
The lobby is beautiful and looks very regal. They use Bath and Body Works for their shampoo, condition, lotion and soap. Pretty much you're paying for location, as it is walking distance to Times Square and a subway station is just 3 blocks away. The concierge can also help you out with making reservations at restaurants. However don't expect anything grand with the bedroom. The rooms are very small and fits only a bed, desk and TV. Bathrooms are just as tiny and don't resemble the rest of the hotel. Also, I experienced slow service where we requested an iron and had to call 3 times before finally going down to the front desk to request it ourselves. Overall a decent stay with great location.
Great abode to stay
This hotel is a great place for out-of-towners to stay in. Located in the heart of Manhattan, this old-school style hotel is safe, not that...
A Good Place to Stay!
The rooms are Huge. The decor is a little dull, but the rooms are very clean and well kept. The service and the staff are excellent, the ...
Tad expensive
The Roosevelt hotel has everything that you would expect out of a very glamorous and luxurious hotel, from beautiful details in the main lob...
Great Times Square locale!
Although the rooms are small, this is a great place if you plan only to use your room for sleeping and showering. Which, if you're in New Yo...
good price for a good location
For a New York Hotel, especially so close to Times Square, this hotel is really a good deal. The rooms are beyond small, and you practicall...
We loved it!
The Roosevelt really does transport you back in time. Beautiful lobby and lively bar helped to make it feel so "classy". Yes, the rooms are small but are comfortable and tastefully decorated. The location really is right in the heart of the city, around the corner from Grand Central and a short walk to Times Square, Madison Ave, etc. We'd gladly stay here again!
Awesome Hotel
This is by far our favorite hotel for the price, you can't beat it. Great location, you can walk everywhere from here. The service was outstanding. The hotel itself is beautiful. Very romantic with a nice litte spots to sit and chat. The rooms are small but well appointed. The shower pressure is the best we've felt in any hotel. If you arrive early just check in and they will hold your bags. We felt it was worth every penny. We highly recommend it and will stay here again.
Nice lobby!
I feel lucky to have found a great rate on this hotel! Our room was as large, and with an outside view. Our friends' room was a bit smaller w/out the great view. The location was perfect for Grand Central and Times Square. I never found a shortage of cabs either so I could venture away from the tourist. If you can find an inexpensive deal with this hotel, I highly recommend it for a visit to the city.
I will return.
This hotel was exactly what I thought it would be after reading reviews etc. on the internet. A clean and comfortable standard size room and bath and a grand old New York Hotel lobby and lounge, very well priced. Just around the corner from Grand Central.
Grand Hotel
I went here for a college media conference and spent a night, and while it wasn't luxurious by any means, it was definitely classic New York. You feel like you are back in the 20s. The people at all the various shops and at the bar were very hospitable. That's all you can ask for.
Lively Bar
The Roosevelt Hotel deserves great credit for their fun, international bar dedicated to it's hotel guests. The bartenders really make the bar! The hotel rooms are a bit boring, with all the basics, but little more. The service in the hotel makes up for the average rooms. The gourmet takeout coffee shop is great and also staffed by a great server. The staff have made this hotel more than a 3 star hotel. The lobby is fabulous. Location is very convenient to Grand Central Station and Times Square. I enjoyed my stay, but would only stay there again at a discounted rate.
Excellent Hotel
I stayed at the hotel for three days and the service was extremely excellent. The room was small but it was very comformtable. Highly recommended.
Nice place to stay
I gotta say when I first walked into our room I noticed how small it was, but I suppose space is a issue in New York. The room was clean, and the service was nice and helpful. The location was great, not too far of a walk from Times Square, just enough to have a brisk walk after dinner. I heart New York!!


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