Phoenix Inn And Suites
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Partner Reviews: Phoenix Inn And Suites
foursquareIDGave away my reservation without any notice
I have been staying at the Phoenix Inn in Bend, OR for business every other month for approximately 5 years. My secretary reserved my room over a week in advance. When I arrived at 10:30pm, after having driven 3.5 hours to get to Bend, I was told the hotel was full. They confirmed that they had reserved my room for me, but had then decided to give it away. I was informed that nearly all of the hotels in Bend were full that particular night, but that I could drive to the outskirts of town, where there may be an open room at a dump of a hotel. No apologies, no head's up, nothing. So much for 5 years as a customer. Never again, Phoenix Inn.
close to downtown
This sits really close to downtown infact just step out your doors and there you are. The hotel just went through a huge remodel and is very...
What happened to the Pheonix?
I used to stay here all the time but the quality of service has just nose dived and the costs are ridiculous. With a ll the great hotels in Bend the Pheonix has really dropped the ball.
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