HotelChatter

awful!

I recently stayed here while I was working on a pilot.  The staff seemed absolutely clueless about any normal hotel business.  Even though this place is supposedly for industry types anyone who is really in the industry and working all the time would find this place a nightmare to deal with because it's impossible to get anything done.  From cleaning the room to getting a parking space to getting room service everything takes about five times the normal amount of time.  Also it is LOUD.  The restaurant is right below all the rooms and they are not soundproofed.  And the final nail in the Palihouse coffin...NO POOL or gym.  They claim to have a relationship with Equinox but basically you get the same deal there that you get anywhere: you have to pay $25 for an all day guest pass.  For over $300 a night I will gladly stay elsewhere.