MANDARIN ORIENTAL NEW YORK

From the hotel:

Mandarin Oriental, New York, recipient of the prestigious Mobil Five-Star award for 2007, is an exclusive development located on floors 35 to 54 of the Time Warner Center in Columbus Circle. This luxury hotel provides a stunning blend of modern design and oriental flair in the heart of Manhattan with views over Central Park and the City skyline that are simply breathtaking.



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80 COLUMBUS CIRCLE

Partner Reviews: MANDARIN ORIENTAL NEW YORK

    • 35th Floor is a must do! And if you can afford it, have your wedding there and enjoy dancing on top of the world!
    • Lobby is on the 35th floor. Cuz that makes sense
    • pure luxury. stunning views of manhattan from our suite & excellent service. **make sure to request a premier Central Park view suite-- you won't regret it :)
    • Smart Wi-Fi is great.
    • Please come to the lounge and watch the sunset :). Enjoy
    • Feeling Romantic? Rent a suite & have dinner at Asiate
    • Loving my Premier Hudson River View Room
    • Mmmmm ginger mojitos....
    • The Ginger Mojito is a WOW drink!
    • Are you looking for a new residence in this building? Contact Paul “your guide to luxury NYC real estate” from Town Residential. Contact him at paul.macapagal@townrealestate.com or 917 612 2746
    • Excelente vista, atención, decoración en las habitaciones. Todas las noches recibes información en tu cama d los grandes eventos en NYC.
    • Amazing view, but $15 for one hour online is nuts. The Mandarin Hotels in Europe offer complimentary WiFi!
    • Why do I have to pay $15 for internet when I get it complimentary in Barcelona and Paris?
    • Get a park view room!
    • Boa comida, linda vista e caro!!
    • Wonton soup is must
    • Suites on the 41st+ floor give you a breathtaking view of Central Park and the city. Spa (heat experience & steam room) is on the 35th. Swimming pool and entertainment facilities are on the 36th flr.
    • Choisir une chambre vue Central Park c est top. Le lobby a la vue la plus dingue des hotels de NY je crois. Le restaurant Asiate est tout simplement parfait
    • Try the "Ultimate 24 Hour Detox" package http://www.mandarinoriental.com/newyork/tempting_offers/. Ahh...
    • Try the Tuna Tar Tar and spot it on Foodspotting!
    • Have a drink at their bar--beautiful view of Central Park!
    • Nice hotel, in front of Central Park...

Very Unfortunate Experience

Rating: 4

I got my girlfriend a gift card to the spa, thinking she would have the best possible experience here out of all the spas in Manhattan. I am a regular at the Mandarin restaurants and live near the Time Warner Center, so this seemed like an experience I could trust. I can't believe how wrong I was. Valerie Washington, the spa concierge I bought the gift card from, was extremely helpful, and I have nothing but positive things to say about her. But on the day of her massage, my girlfriend called me stressed out because the front desk told her that there was no money on the card. Of course, I had paid in full a month earlier, so I was taken aback. It was inconvenient enough that an experience that was supposed to be 100% taken care of was turned into one where she suddenly had no idea how to pay for it, but what's worse is that they actually took her credit card and charged her for the service. In effect, my gift had become an expensive burden on my girlfriend's card. I then called up and asked them to immediately switch the charge to my card while they solved their own error. They ended up charging both of our cards and leaving the charges on for a full week, until I spent over an hour on the phone trying to get them to reverse it and even sent an e-mail to the spa director! Basically, the experience was tarnished quite a bit. When I think about the massage I bought, all I can think of is the awful experience I had constantly calling the manager, Pamela, to get the triple-charged service reduced to just the single charge it should have been. I think my girlfriend said the massage itself was good, but it's not a subject we bring up anymore. I wouldn't have written this review if they had done anything to make up for the stress I went through and the time I wasted. They said we could use the facilities for a day, but I don't even know if they will follow through on that because the director never mentioned it on her last phone call with me. Something more would have been appreciated. I never write reviews, actually, but felt I had no choice after the poor way this situation was handled. In short, I cannot recommend this spa. Try the new one at the Plaza instead.

posted by gibbles234 on May 11, 2009Read More...

Best Spa in NYC

Rating: 8

Aside from the obvious high price-tag this is the BEST spa in NYC. Each service is the best it can be. I've figured out the magic trick that if I want to make my wife happy a gift certificate to this place surpasses almost anything (jewelry aside). Great for guys too.... why can't we look/feel good?

posted by JfSantos07 on Mar 2, 2009Read More...

Best Spa Experience in Manhattan

Rating: 10

If you can afford it (or are in the mood to splurge!) the Spa at the Mandarin Oriental is THE most luxurious spa experience in Manhattan. It is on the 35th floor and all of the treatment rooms have incredible views of the city. It is incredibly quiet and tranquil--I didn't hear a sound during my massage, which is a wonderful treat in the noisy city. You are warmly greeted, showed your "itinerary" for the evening, and handed slippers before being led into the changing rooms, which also include the "heat experiences", hot and cold pools and a beautiful sauna. You receive a small ammenity kit to freshen up after your treatments and the locker facilities/lounge are absolutely elegant--fresh orchids stacked between the towels, immaculately clean and well-attended to, etc. My massause, for an 80 minute massage, was exemplary--she barely made a sound during the treatment, was diligent in keeping me gently covered, asked thoughtful questions prior to beginning about my goals, problem areas, etc, and most importantly was warm and kind. This is an expensive spa--$400 all in for an 80 minute massage--but it is far, far superior to other spa experiences I've had around the cityl

posted by newyorkspagal on Feb 10, 2008Read More...

Awful masseuse at an overpriced spa.

Rating: 2

Having been to spas all over the globe I was horrified at my experience two days ago at The Mandarin Oriental Spa in my hometown of New York City! Having reserved a certain Asian inspired 1hr 50 min massage, I came prepared to relax and be pampered. The masseuse, Jenn, or Jenny, (I was so fed up by the end of my treatment that I didn't even want to know what name she went by), was a young, inexperienced woman who had no experience in the finesse and quietness of an Asian massage ritual. She was rough, made a lot of noise throughout the session, and seemed like she had been prepped minutes before about that particular massage. I was so disgusted that I left halfway through the ritual. I didn't intend leaving a tip and the bill of $430 plus a $77 service charge confirmed my decision. A total waste of an afternoon!

posted by knowingnyer on Jan 20, 2007Read More...

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