Kensington Park Hotel- A Personality Hotel
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Partner Reviews: Kensington Park Hotel- A Personality Hotel
I was pleasantly surprised!! Given the location, cleanliness, and general ambiance of the hotel, the room was a great deal (via Orbitz). I'd definitely stay there again.
Disinterested & indifferent desk clerk carried on a lengthy personal call while I waited to check in to my "deluxe queen" room. I had not expected to need to leave the building for the advertised continental breakfast, but it was available at a canteen down the street. Lack of on-premise food service is inconvenient. The building has architectural charm, but the staff needs customer service training. I checked out during a phone call as well.