Hyatt Regency Century Plaza
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Partner Reviews: Hyatt Regency Century Plaza
Every person working in this hotel that I encountered during my 4-day stay was rude and unpleasant. Customer service was painfully terrible. The company boasts that it's an upscale hotel - well, just about any room can be made comfortable; what makes a hotel, or any organization, upscale is it's people; and the people in this place belong in a Motel 8. There are plenty of other hotels to choose from and I suggest you spend your money elsewhere.
comfy beds for a really fair price. we had to move rooms twice though, because the air conditioning was broken in one and it was stifling and the shower was broken in the next. it's in need of a serious upgrade, but it's fine for a few nights and close to everything in the westside.